Arrears Specialist

4 weeks ago

Skipton UK, North Yorkshire, United Kingdom Pepper Advantage Full time

Are you a skilled Arrears Specialist looking to rise to a new challenge?


Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.


We are looking for candidates with outstanding customer service skills to deal with the servicing of mortgages throughout the complete cycle, delivering workout solutions to customers experiencing payment difficulties, and managing the delivery of the litigation process via liaison with the appointed solicitors.


This is a hybrid role, with the expectation of one day per fortnight office attendance plus ad hoc training days.


As an Arrears Specialist, your key responsibilities will include:


  • Delivering accurate and timely processing of mortgage administration activities
  • Regular communication with customers who are experiencing payment difficulties
  • Discussing and negotiating arrears workout options, e.g. arrangements, capitalisation, loan workouts, shortfall sales, etc.
  • Monitoring agreed workout strategies to ensure they are complied with, and taking further action in accordance with the Special Servicing Manual where appropriate
  • Analysing problems, thinking creatively, and making effective decisions in an appropriate timescale


Essential Skills:


  • Prior exposure to operational loans, preferably in a mortgage context
  • The ability to offer outstanding customer service
  • The ability to effectively relate to the customer and communicate pertinent information in a cohesive and relevant manner
  • Collections experience
  • Experience within the Financial Services Industry
  • Excellent organisation skills
  • Strong English verbal and written communication skills
  • Great attention to detail
  • Consistently show accuracy in your work
  • A good understanding of regulatory requirements and the impact these have on the business



Benefits:


  • Benchmarked salary of £33,000 per annum
  • Hybrid working
  • Free on-site parking
  • Private medical insurance
  • Salary Sacrifice Pension matched up to 8%
  • 25 days holiday per year + bank holidays
  • EAP
  • Enhanced maternity and paternity
  • Wellbeing days
  • Volunteering days
  • Eye care contribution
  • Life Assurance




About us:


We currently operate in nine jurisdictions across the UK, Europe, and Asia Pacific, and have over US$50 billion in assets under management. We employ more than 1,100 people to look after 65 clients and 1,000,000 end-users - and we're growing fast. Through heavy investment in tech-enablement and data and analytics, we are driving operational efficiency, empowering clients, and expanding our remit all over the world.


Working across commercial and residential real estate, personal and SME loans, credit cards, asset finance and point of sale, our advanced credit intelligence platform enables us to arrive at the best solutions for our clients and their customers, and always pushes for the right outcome, whatever financial journey they're on. As an employee of the Pepper Advantage community, you’ll be part of a unique global-scale data network, giving you access to all the latest market trends and opportunities. You have to be in it to get the full advantage

  • Arrears Specialist

    1 week ago

    Skipton, UK, North Yorkshire, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    4 weeks ago

    Skipton, UK, North Yorkshire, United Kingdom Pepper Advantage Part time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    3 weeks ago

    Skipton, UK, North Yorkshire, United Kingdom Pepper Advantage Part time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 week ago

    Skipton, UK, North Yorkshire, United Kingdom Pepper Advantage Part time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    7 days ago

    Skipton, North Yorkshire, United Kingdom Pepper Advantage Full time

    Are you a skilled ArrearsSpecialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team inSkipton, North Yorkshire .We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 week ago

    Skipton, North Yorkshire, United Kingdom Pepper Advantage Full time £33,000

    Job Description Are you a skilled Arrears Specialist looking to rise to a new challenge? Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire . We are looking for candidates with outstanding customer service...

  • Arrears and Litigation Specialist

    1 week ago

    Skipton, North Yorkshire, United Kingdom Stellar Select Limited Full time

    Job Title : Arrears and Litigation Specialist Location: Skipton Hybrid Office based once a fortnight Salary: Up to £33,000 Benefits: 25 days holiday plus public holidays Private medical insurance Salary Sacrifice Pension matched up to 8% Season tickets Loans Cycle to work scheme EAP Enhanced maternity and Paternity Wellbeing days Volunteering...

  • Commercial Loan Servicing Manager

    4 weeks ago

    Skipton, UK, North Yorkshire, United Kingdom Pepper Advantage Full time

    We have a fantastic opportunity for a Commercial Loan Servicing Manager to head up our new Commercial Loan Servicing team in Skipton, North Yorkshire.Pepper Advantage UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for a Commercial Loan Servicing Manager to collaborate with one of Pepper's key Private...

  • Mortgage Servicing Consultant

    7 days ago

    Skipton, North Yorkshire, United Kingdom CHL Mortgages Full time

    Description:Reporting into the Mortgage Operations Team Leader within the Oversight team, you will be responsible for the completion of oversight across the full mortgage life cycle. We're looking for a self-motivated, pro-active individual who can balance a demanding workload and thrive as part of a busy team. If excellent customer outcomes is something you...

  • Service Commercial Manager

    1 week ago

    Skipton, North Yorkshire, United Kingdom Pepper Advantage Full time £65,000

    We have a fantastic opportunity for a Commercial Loan Servicing Manager to head up our new Commercial Loan Servicing team in Skipton, North Yorkshire.Pepper Advantage UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for a Commercial Loan Servicing Manager to collaborate with one of Pepper's key Private...

  • Commercial Loan Servicing Manager

    1 week ago

    Skipton, North Yorkshire, United Kingdom Pepper Advantage Full time

    Job DescriptionWe have a fantastic opportunity for a Commercial Loan Servicing Manager to head up our new Commercial Loan Servicing team in Skipton, North Yorkshire.Pepper Advantage UK is one of the leading specialist loan servicing companies in the UK and we are currently looking for a Commercial Loan Servicing Manager to collaborate with one of Pepper's...

  • Arrears Specialist

    4 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled ArrearsSpecialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team inSkipton, North Yorkshire .We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    3 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled ArrearsSpecialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team inSkipton, North Yorkshire .We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 month ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Please ensure you read the below overview and requirements for this employment opportunity completely.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North...

  • Arrears Specialist

    2 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Please ensure you read the below overview and requirements for this employment opportunity completely.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North...

  • Arrears Specialist

    6 days ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in...

  • Arrears Specialist

    1 week ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our...

  • Arrears Specialist

    1 week ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge? Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire . We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    2 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton,...

  • Arrears Specialist

    1 week ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    2 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team...

  • Arrears Specialist

    1 week ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 week ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    4 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge? Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire . We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 month ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    4 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    2 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Make sure to apply with all the requested information, as laid out in the job overview below.Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North...

  • Arrears Specialist

    3 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    3 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    1 month ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge?Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire.We are looking for candidates with outstanding customer service skills to deal with the...

  • Arrears Specialist

    3 weeks ago

    Skipton, United Kingdom Pepper Advantage Full time

    Are you a skilled Arrears Specialist looking to rise to a new challenge? Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for Arrears Specialists to join our dynamic and growing team in Skipton, North Yorkshire . We are looking for candidates with outstanding customer service skills to deal with the...