Spa & Wellness Executive (Spa Concierge)

3 weeks ago


London, Greater London, United Kingdom The Peninsula London Full time

Spa & Wellness Executive (Spa Concierge)

Job description:

The Peninsula London is excited to announce we are seeking Spa & Wellness Executives (Reception). A serene oasis encompassing the spacious, quiet lower floor of the hotel, The Peninsula Spa and Wellness Centre will offer an array of therapies – both ancient and modern – for optimising and beauty. The facility includes seven private rooms where guests can receive massages, face and body treatments, and balancing rituals incorporating Ayurvedic aromatherapy. There are also separate steam rooms and saunas for men and women, and relaxation lounges with heated chaises.

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charge, and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key accountabilities

  • Strive to continuously improving guest experiences and to live and breathe the Peninsula Service Principles. Seek out improvement for better service standard and to anticipate guest needs.
  • Take responsibility for daily operational challenges within the SPA operations, including service recovery, continuous coverage, and efficient service delivery.
  • Maximise SPA and Wellness revenue through initiatives such as upselling and product sales, to take a proactive approach to retail sales within the reception area offering advice and maximizing retail spend by clients.

General requirements

  • Previous experience in a similar role, within a luxury, hotel environment or similar.
  • Thorough knowledge of customer service needs and techniques, office management and good working knowledge of operational finance / procedures.
  • Good organisational and multitasking abilities. Computer literate with knowledge of computer booking system
  • Excellent communication and people skills. Problem-solving skills. Exceptional presentation.

At the Peninsula London, we look after:

Your financial wellbeing:

  • Excellent salary package
  • Generous service charge distributed equitably to all colleagues
  • Life Insurance
  • Enhanced company contribution on pension plan

Your medical care:

  • Medical cash plans including optical and dental coverage
  • Enhanced maternity and paternity leave plan

Your daily health routine:

  • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers' room
  • Colleague restaurant with healthy and balanced 24/7 food offerings
  • On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

  • High street and online shopping discounts
  • Rewards and recognition initiatives
  • Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.


  • Spa Therapist

    3 weeks ago


    London, Greater London, United Kingdom The Wellness Agency Full time

    As a Spa Therapist, your primary responsibility is to provide exceptional spa treatments and services to guests, promoting relaxation, rejuvenation, and overall well-being. You will utilize your expertise in various spa therapies and techniques to deliver personalized experiences, meeting the unique needs and preferences of each client. Exceptional...

  • Spa Host

    3 weeks ago


    London, Greater London, United Kingdom Spa and Health Club Full time

    _Become a Londoner_ Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling, yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose...

  • Spa Attendant

    3 weeks ago


    London, Greater London, United Kingdom The Old Hammam & Spa Full time

    Responsibilities: Greet and welcome spa guests in a friendly and professional manner Provide exceptional customer service by addressing guests' needs and inquiries Assist guests with checkin and checkout procedures Maintain cleanliness and organization of the spa facilities Prepare treatment rooms for guest appointments Stock and replenish supplies in...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom Health Club & Spa - The Landmark London Full time

    The Landmark London is looking for you to be our Spa ReceptionistDo you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a Spa Receptionist at The Landmark London.We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware Road Stations.It is...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom Search Full time

    Spa Receptionist - £28,000 - London We have a unique and exciting opportunity be part of a opening team for a Five Star luxury residential building located in Central London. The Spa facilities are exceptional and are for the exclusive use of the in-house residents. The role will involve utilising your guest services skill set ensuring that all residences...


  • London, Greater London, United Kingdom Chelsea Harbour Hotel & Spa - 3d leisure Full time

    The Spa at Chelsea Harbour are looking for those who will provide a perfect welcome to our spa guests, to join our team as a Spa Receptionist. If you have a warm and friendly personality who can provide exceptional customer service, then we would love to meet you.Full time role working 40 hours per week, working on a rota basis covering shifts from 6.30am to...

  • Spa Manager

    3 weeks ago


    London, Greater London, United Kingdom 4Leisure Recruitment Ltd Full time

    Spa Manager - £57k, Central LondonAre you prepared to lead a luxurious hotel spa in Central London, delivering top-notch 5-star service to guests and members? Our client is in search of a dynamic Spa Manager with experience to oversee daily operations and guide a team of skilled therapists and spa professionals.Check out the details below to submit your...

  • Spa Therapist

    3 weeks ago


    London, Greater London, United Kingdom Doxford Hall Hotel & Spa - part of the Robert Parker Collection Full time

    £13.00 per hour and circa £2k gratuities PA Benefits In return for your dedication to delivering high quality service and standards, we offer training, development and progression opportunities in addition to other benefits such as hotel discounts and uniforms.Hours of work: 24 hours per week (negotiable)Gratuities Circa £1500 - £2000 PA28 days' holiday...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom GLL Full time

    Spa ReceptionistBased:Kensington leisure centreSpa Experience are hiring experienced Spa Receptionists to join our team at one our six unique spas in Kensington. We offer a truly distinctive concept in that as well as providing the peaceful, calm haven that you would expect from a day spa, our spas are also the UK's first public sector spas - this means that...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom 1 Hotel Mayfair Full time

    Overview:Grow with us:A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa at 1 Mayfair is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We're currently searching for an outgoing, inspiring Spa Receptionist whose approachable attitude is surpassed...

  • Spa Therapist

    3 weeks ago


    London, Greater London, United Kingdom 4Leisure Recruitment Full time

    Experienced Spa Therapist required for this iconic exclusive spa in Central London.Our client has established themselves as one of London's most luxurious and opulent destination spas. They are now recruiting for the absolute cream of the crop to join their team. As an widely experienced Spa Therapist, you'll be responsible not only fordelivering exceptional...

  • Spa Manager

    3 weeks ago


    London, Greater London, United Kingdom Marriott International, Inc. Full time $85,000 - $116,000

    Job Number Job Category Spa Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation,...

  • Spa Attendant

    3 weeks ago


    London, Greater London, United Kingdom Park Hyatt London River Thames Full time

    About Park Hyatt London River ThamesOpening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with...

  • Casual Spa Therapist

    3 weeks ago


    London, Greater London, United Kingdom Marriott International Full time

    Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance Hotel Masterpiece by Design. Dynamic by Nature The St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom Montcalm East, Shoreditch London Full time

    Job Description: Spa ReceptionistLocation: City Road, London EC1V 1JHReports to: Spa Supervisor / Spa ManagerHoliday allowance: Full time 28 days paid holiday per annum.Position Brief:We are looking for a passionate and enthusiastic Spa Receptionist to join our dynamic team welcoming guests and ensuring the effective day to day running of the spa and...

  • Spa Receptionist

    3 weeks ago


    London, Greater London, United Kingdom Rosewood Hotel Group Full time

    General Information: Country/Region United Kingdom Province/City London Location Rosewood London Department Spa & Wellness Job Type Fulltime PermanentRoleWe are currently looking for a Spa Receptionist to join our team of associates in the Sense Spa at Rosewood London. Our Spa Receptionists are entrusted to create memorable experience for our guests' by as...

  • Spa Attendant

    3 weeks ago


    London, Greater London, United Kingdom SOFITEL Full time

    Company DescriptionDo what you love, care for the world, dare to challenge the status quo #BELIMITLESSOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that...

  • Casual SPA Butler

    3 weeks ago


    London, Greater London, United Kingdom Marriott International, Inc Full time

    Job Number Job Category SpaLocation St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management**_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel_**Position SummaryAs Casual Spa...

  • Spa Butler

    3 weeks ago


    London, Greater London, United Kingdom RAFFLES Full time

    Company DescriptionRaffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85...

  • Spa Coordinator

    3 weeks ago


    London, Greater London, United Kingdom Search Full time

    Job DescriptionSpa Attendant - £28,000, Central London A Five Star luxury residential building located in Central London is looking for a Spa Attendant to join their Teams. These Spa facilities are exceptional and are for the exclusive use of the in house residents. The role will involve utilising your guest services skill set ensuring that all residences...