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Cinema Host

3 months ago

London, Greater London, United Kingdom British Film Institute Full time

Salary:
£11.95 per hour
Fixed Term Contract: 19 June 2023 to 31 August 2023

Part Time: 8 hours per week


We are seeking a team of seasonal Cinema Hosts to play a vital role in supporting our busy front of house and cinema operations at BFI IMAX during the exciting upcoming summer blockbuster season.


Key responsibilities of a Cinema Host include:

  • Providing a first class welcome to all visitors to the BFI IMAX.
  • Working in Front of House, ticketing, food and beverage areas to deliver an excellent level of customer service.
  • Maintaining a high standard of cleanliness and quality in all areas at all times.
  • Taking every opportunity to learn new skills and use initiative to improve the customer experience.
  • Maximising sales opportunities in every interaction.

We are looking for individuals who:

  • Have previous experience in a customer facing operational role.
  • Are excellent and inspiring communicators with a passion for seeking out any opportunity to engage with customers.
  • Are a selfstarter who is committed and results focused with a willingness to collaborate and work together as a team to get things done.
  • Are passionate about film and moving image cinema.


This role is based at our BFI IMAX site at London Waterloo and is advertised as minimum 8 hours per week on a fixed term basis from 19 June 2023 until 31 August 2023 to support our blockbuster season.

If successful you will be working on a shift rota basis covering Friday to Thursday, with late, overnight, bank holiday and weekend shifts to be expected.


About the BFI


We are a cultural charity, a National Lottery distributor, and the UK's lead organisation for film and the moving image.

We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.


We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams.

As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are ethnically diverse.

We guarantee a first interview to our under-represented groups who meet our minimum requirements.

Shortlisted applicants will be contacted for a first stage phone interview in the week beginning
8 May 2023.


Second round in person interviews will take place at BFI Stephen Street, London on either
Monday 15 May or Friday 19 May 2023.



Job Types:
Full-time, Part-time, Fixed term contract

Contract length: 3 months

Part-time hours: 8 per week

Salary:
£11.95 per hour

Benefits:

  • Employee discount
  • Store discount

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location:
In person

Application deadline: 20/04/2023

Expected start date: 19/06/2023