Customer Service Representative

1 week ago

Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

Salary:

£20,961.49 per annum plus up to £1,200 bonus With a progression scheme to increase your salary up to £24,422.48

Location:
Darlington, with possibility of hybrid working upon successful completion of probation

Contract:
Permanent - Full Time

Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings

Are you a detail-oriented, problem-solving individual with a passion for customer service?

Do you thrive in a fast-paced, business-to-business environment? Look no further
We are looking for talented Customer Service Representatives to join our growing team in Darlington.

In this role, you will be responsible for data entry, submitting payments via an in-house system, raising invoices, and communicating with issuing bodies and the police.

You'll even attend court with charge certificates and order of recoveries that need to be witnessed and signed.

With so much opportunity for learning and building on skills, this role is perfect for someone who loves a challenge and wants to grow with our team.


Operating in a business-to-business environment, you'll be a highly motivated member of our team, sharing our departmental values to assist across all functions and ensure we achieve all our KPIs.

You'll have an appetite to learn, a proactive approach to supporting various work-streams, a positive outlook, and the ability to use your initiative and take ownership to provide solutions to problems.


We're looking for someone who can effectively manage various customer requests while keeping our customers at the forefront of every transaction.

With a focus on achieving one-touch resolution, you'll reinforce our culture of being people talking to people.

What's in it for you?

Salary:

- £20,961.49 per annum depending on experience, plus up to £1,200 bonus With a progression scheme to increase your salary up to £24,422.48

Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday

Pension:

  • Aegon 5% Employer Contributions.

Financial Benefits:

- save-as-you-earn scheme, employee referral scheme
- earn £1,000 per person you successfully refer, free life assurance and access to our
Benefits App offering unlimited access to a huge range of
retailer discounts and
cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).

Lifestyle & Wellbeing Benefits:

- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.

Motoring Benefits:

- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.

About you:

  • You'll bring impeccable administration and organisational skills to the table, making you a master of productivity and efficiency.
  • With good IT literacy, you will be a techsavvy superstar in any work environment.
  • Your ability to understand and empathise with customer queries and complaints means you can always provide a professional and personalised response.
  • You're a true wordsmith with exceptional communication skills, both written and verbal.
  • You'll thrive in a collaborative work environment and can build strong relationships with colleagues in other departments.
  • Your passion for delivering outstanding customer service is what sets you apart and motivates you to go above and beyond every day.

About us


Part of Redde Northgate plc, Northgate Vehicle Hire has grown to become the UK's largest B2B light commercial vehicle rental provider.

We're here to keep people and businesses moving, that's what we do.

Whether that's by renting one of our cars or vans, managing a customer's fleet, servicing, and repairing their vehicles, assisting with insurance, helping to deal with the consequences of an accident, or selling off unwanted fleet.

With the best people and businesses in the industry within our Group, no one else can do what we do

Be part of our team
If you're passionate about providing excellent customer service and want to join a dynamic team, we want to hear from you

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Salary: £19,553.62Weekly Hours: 37.5 per week**This is a great opportunity to join one of the UK's leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base....

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per weekContract: PermanentSalary: £19,554 per annum + BonusLocation: DarlingtonDo you currently work in, or have experience of providing great Customer Service? Are you keen to work in a vibrant, interesting, and expanding business?Northgate's Customer Service Team is growing and we're looking for passionate Customer Service...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings.Contract: PermanentSalary: £19,554 per annum + BonusLocation: Darlington, with possibility of doing hybrid working after successful completion of probationDo you currently work in, or have experience of providing great Customer Service? Are you keen to work in a...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom ZIGUP Full time

    This is a great opportunity to join one of the UK's leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business environment,...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Location: DarlingtonWorking Hours: 37.5 hours per week, between 8am and 6pm,Contract: PermanentSalary: £19,554 per annum With a progression scheme to increase your salary up to £23,500Are you keen to work in a vibrant, interesting, and expanding business?Are you passionate about customer service?Northgate's Customer Service Team is growing and we have an...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings.Contract: PermanentSalary: £20,374.88 per annum + up to £1,200 bonus per annum With a progression scheme to increase your salary up to £23,500Location: Darlington, with possibility of doing hybrid working after successful completion of probationAre you keen to work...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings.Contract: PermanentSalary: £19,554 per annum + up to £1,200 bonus per annum With a progression scheme to increase your salary up to £23,500Location: Darlington, with possibility of doing hybrid working after successful completion of probationAre you keen to work in...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. Part time hours also available hours per week (we can accommodate your needs),Contract: PermanentSalary: £19,554 per annum (Pro Rata for part time hours) + up to £1,200 bonus per annumLocation: Darlington, with possibility of doing hybrid working after successful...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Salary:£20,961.49 per annum plus up to £1,200 bonus With a progression scheme to increase your salary up to £24,422.48Location: Darlington, with possibility of hybrid working upon successful completion of probationHours: 37.5 hours per week, between 8am and 6pm, including 1 in 3 Saturday MorningsAre you a motivated individual with a passion for providing...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings.Contract: PermanentSalary: £19,554 per annum + up to £1,200 bonus per annum With a progression scheme to increase your salary up to £23,500Location: Darlington, with possibility of doing hybrid working after successful completion of probationAre you keen to work in...

  • Customer Service Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Working Hours: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. Part time hours also available hours per week (we can accommodate your needs),Contract: PermanentSalary: £19,554 per annum (Pro Rata for part time hours) + up to £1,200 bonus per annum With a progression scheme to increase your salary up to £23,500Location:...

  • Customer Support Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Location: DarlingtonSalary: £19,553.62Working Hours: Monday to Friday 8am to 4.30pm or 9am to 5.30pmThis is a great opportunity to join one of the UK's leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a...

  • Territory Sales Representative

    1 week ago

    Darlington, Darlington, United Kingdom PATH Recruitment Ltd Full time

    Territory Sales Representative - Want to turn your average day into an exceptional one? Join a reputable company that covers the North East region. This position offers a total package value of up to £55k.Responsibilities of the Territory Sales Representative:Gain a deep understanding of customers' businesses and their pump/generator hire needs.Visit...

  • Customer Service

    1 week ago

    Darlington, Darlington, United Kingdom SDAY Full time

    Job Title: Customer AssistantCompany: SDAYLocation: DarlingtonAbout Us:SDAY is a vibrant and dynamic company dedicated to providing exceptional experiences in the world of performing arts. Based in Darlington, we offer a wide range of performances, classes, and community events that inspire and entertain. We are committed to fostering creativity and...

  • Customer Support Representative

    1 week ago

    Darlington, Darlington, United Kingdom Northgate Vehicle Hire Full time

    Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid...

  • Customer Service Administrator

    1 week ago

    Darlington, Darlington, United Kingdom XPO Logistics Full time

    Logistics done differently.Ready for a change? Looking for a role that can elevate your career? We are looking for someone like you.We're currently looking for a Customer Service Administrator to join our Darlington site (DL1 4XT).As the Customer Service Advisor, you will ensure that we deliver on our promise of outstanding service. You'll work with...

  • Customer Service Advisor

    1 week ago

    Darlington, Darlington, United Kingdom The Recruitment Source Full time

    We're recruiting for Customer Service Advisors to earn £20,790 per annum.Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexitime and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and...

  • Customer Service Advisor

    1 week ago

    Darlington, Darlington, United Kingdom Babcock International Full time

    Customer Service Advisor: Location: Darlington, GB, DL9 3LL Onsite or Hybrid: OnSiteJob Title: Customer Service AdvisorLocation: Catterick, UK - On SiteCompensation: Competitive + benefitsRole Type: Full time / PermanentRole ID: SF 49370It starts with youAt Babcock we're working to create a safe and secure world, together, and if you join us, you can play...

  • Customer Service Assistant

    1 week ago

    Darlington, Darlington, United Kingdom Wynsors World of Shoes Full time

    We are currently looking for a Customer Service Assistant for 4 hours per week to join our Wynsors team in our Darlingotn Store (DL1 1LS).This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right every time for our customers.What are we looking for in our Customer...

  • Customer Service Advisor

    1 week ago

    Darlington, Darlington, United Kingdom Pareda Recruitment Full time

    This role is working for a leading financial services company that operates throughout the UK is looking to recruit a number of experienced Customer Service Advisors. The business is growing significantly due to major contract wins and offers a highly competitive salary, bonuses and excellent benefits.Responsibilities: Taking incoming calls from...