Team Manager

1 week ago


Royal Wootton Bassett, Wiltshire, United Kingdom Pub and Grill Full time

Front of House Team Leader

  • Lead the team by example
  • Ensure smooth running of shifts
  • Combine cozy pub atmosphere with restaurant quality standards at Pub & Grill

At Pub & Grill, our kitchen offers a great variety of dishes from comforting classics to healthy options. Whether customers are in for a quick drink, working lunch, or full-course dinner, they receive a warm welcome every visit.

Joining us as a Front of House Team Leader comes with:

  • Competitive salary and pension contribution
  • Opportunity for career advancement across our renowned brands
  • Discounts of 33% for you and 15% for your loved ones on all our brands
  • Free employee assistance program covering mental health, well-being, financial, and legal support
  • Special discounts at Greene King Inns and hotels

Key responsibilities include:

  • Deputizing for the management team
  • Organizing and coordinating the team during busy shifts
  • Maintaining the safety, legality, and cleanliness of the bar

Additional duties involve:

  • Thinking quickly and adapting to challenges
  • Leading the team efficiently
  • Creating staff rotas for adequate business coverage
  • Providing team training and supporting development
  • Serving food and beverages promptly with attention to detail
  • Handling customer complaints professionally
  • Ensuring restaurant cleanliness and tidiness
  • Monitoring inventory levels and reporting shortages
  • Working closely with the kitchen for timely food delivery
  • Following COSHH regulations for chemical use
  • Adhering to dress code and hygiene regulations
  • Maintaining health and safety standards

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