Receptionist. Private Members Club

7 days ago


City of Westminster, Greater London, United Kingdom COREcruitment Full time
Receptionist. Private Members Club - Westminster - up to £30,000
Receptionist - Private Members Club

Location:
Westminter

Salary:
£30,000


WE are working with a private members club in the heart of Westminster offers an exclusive environment where members can relax, network, and enjoy a variety of amenities.

They are seeking a professional and personable Receptionist with Opera experience to join our front-of-house team.

The ideal candidate will be the first point of contact for the members and their guests, providing a warm welcome and ensuring a seamless experience from arrival to departure.


Key Responsibilities:

  • Greet members and guests with a friendly and professional demeanor.
  • Manage all front desk tasks, including check-ins, check-outs, and reservations using the Opera.
  • Answer phone calls, emails, and other correspondence promptly and courteously.
  • Provide information about the club's facilities, services, and events.
  • Handle member inquiries and resolve issues in a timely and efficient manner.
  • Coordinate with other departments to ensure members' needs are met.
  • Maintain a clean and organized reception area.
  • Assist with administrative tasks as needed.

Qualifications:

  • Proven experience as a receptionist or in a similar customer-facing role.
  • Proficiency in using Opera PMS is essential.
  • Excellent communication and interpersonal skills.
  • High level of professionalism and attention to detail.
  • Strong organizational and multitasking abilities.
  • Ability to work in a fast-paced environment and handle pressure with grace.
  • Knowledge of the hospitality industry and luxury service standards is preferred.
  • Availability to work flexible hours, including evenings and weekends.

Skills and Attributes:

  • Warm and welcoming personality.
  • Strong problem-solving skills.
  • Discreet and respectful of members' privacy.
  • Team player with a proactive attitude.
  • Ability to maintain a calm and composed demeanor in a busy environment.
If you are keen to discuss the details further, please contact Sophie at
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