Adminstrative Assistant

2 weeks ago

Bury St, Suffolk, United Kingdom SEN Legal Full time
Opening/Recording/scanning and saving all incoming post, and sharing on Microsoft Teams a daily log to notify all staff.

We operate as a paperless office, so other than Court of Protection Orders, Data Protection Material and original client papers, all incoming mail once saved onto the system is destroyed using the confidential waste facility.


  • Accessing, retrieving, and downloading files from a variety of secure share points and saving these documents accurately onto LEAP.
  • Franking the outgoing post including sending out all Recorded/Special/Courier deliveries and recording these in the appropriate logs (for billing as disbursements).
  • Photocopying all Tribunal bundles, and maintaining a record of all copying and postage charges for billing as disbursements).
  • Reception work which will mainly involve answering the telephone and dealing with telephone enquiries, and passing on messages to appropriate staff in a timely and efficient manner.
  • Setting up telephone, Zoom or Teams calls between clients and Solicitors.
  • Updating and maintain our case management software (LEAP), including processing new clients, creating updated matters for existing clients and general maintaining of the database in order to keep it as accurate and up to date as possible. You will also be required to amend/create Word and Outlook templates for the Legal and Customer Services Team to use.
  • Ordering office supplies (i.e. stationary and groceries), arranging the collection of confidential waste and the recycling of printer toner and ink cartridges.
  • Assisting with archiving duties, including visiting the offsite storage facility which involves the loading and unloading of archive boxes and the returning of papers to clients, as well as the required record keeping which accompanies this responsibility.
  • Tea & Coffee making at regular intervals through the day & generally maintaining the office in a clean state (this is not the same as cleaning the office which is done weekly by outside contractors).
  • Any other duties as directed by the Practice Manager and Directors.

Job Types:
Full-time, Part-time

Part-time hours: 35 per week

Salary:
From £19,500.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bury St

Edmunds, IP32 7AR:
reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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