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Planner/scheduler

3 months ago

Denton, Tameside, United Kingdom JobMatcha Full time

Job Summary:

  • Develop a good understanding of the mobile FM team and their delivery of work.
  • Develop a good working relationship with team leader and mobile technicians within your designated region.
  • Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not.
  • Develop a good knowledge of the skill base and ability of the mobile engineers within your region
  • Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA
  • Ensure daily workable schedule is in place for each engineer your region.
  • Understand the importance of and ensure each engineer has a full daily work schedule
  • Develop a working relationship with the call desk to promote a team working approach to ensure smooth delivery of services.
  • Have a flexible approach to urgent requests from the client and ensure urgent business critical and HSSE jobs are attended within agreed SLA
  • Manage levels of overdue and on hold jobs for your region and keep to a minimum.
  • Work with team to agree and allocate leave in a planned manner to ensure resource is available to provide expected service levels keeping holiday planner up to date.
  • Assist on other regions to cover holidays / sick leave of other team members when required.
  • Attend project or meetings when appropriate to understand and appreciate other areas of the delivery team

Job Types:
Full-time, Temporary contract

Contract length: 3 months

Pay:
£15.04 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift

Experience:

  • Supply chain: 1 year (preferred)

Work Location:
In person

Reference ID: 21752