Planner/scheduler

Job Summary:

- Develop a good understanding of the mobile FM team and their delivery of work.
- Develop a good working relationship with team leader and mobile technicians within your designated region.
- Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not.
- Develop a good knowledge of the skill base and ability of the mobile engineers within your region
- Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA
- Ensure daily workable schedule is in place for each engineer your region.
- Understand the importance of and ensure each engineer has a full daily work schedule
- Develop a working relationship with the call desk to promote a team working approach to ensure smooth delivery of services.
- Have a flexible approach to urgent requests from the client and ensure urgent business critical and HSSE jobs are attended within agreed SLA
- Manage levels of overdue and on hold jobs for your region and keep to a minimum.
- Work with team to agree and allocate leave in a planned manner to ensure resource is available to provide expected service levels keeping holiday planner up to date.
- Assist on other regions to cover holidays / sick leave of other team members when required..
- Attend project or meetings when appropriate to understand and appreciate other areas of the delivery team

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

Pay: £15.04 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

**Experience**:

- Supply chain: 1 year (preferred)

Work Location: In person

Reference ID: 21752