Housing Support Worker

2 weeks ago

WestonsuperMare, North Somerset, United Kingdom Curo Full time

Curo, a leading Housing Association based in Weston-S-Mare, is seeking a passionate individual to take on the role of Housing Support Worker, to join the Temporary Accommodation team, which forms part of the care and support element within Curo.

This role is based 5 days a week out of our service in Weston-S-Mare.

Homelessness is a growing issue in the UK. Supporting people who have experienced homelessness is a rewarding job, where you can make a positive difference every day.

Weston super Mare has a supported housing scheme managed by Curo with 38 units of supported accommodation for people who have experienced homelessness.

A passion for working with people is essential for this role.

Why Join Curo?
Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future.

We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust.

  • This means delivering exceptional customer service while treating all individuals warmly and honestly.
  • We value diversity, tailor services where possible, and maintain transparent, inclusive communication.
  • Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise.
  • Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons.

What you'll be doing
As a Housing Support Worker you will be working with people who:

  • Will have faced trauma and gone through a period of homelessness, you'll support them to engage with appropriate services and empower them to fulfil their potential.
  • May have experienced poor mental health, drug, alcohol, domestic abuse, trauma, and financial difficulties, working in partnership with your team and other professionals to identify and manage safeguarding cases to be able to take effective supportive action.
  • Need to maintain their tenancies and help prepare them for the future. You'll work with diverse partner agencies to identify opportunities for people to move on successfully into sustainable, independent housing.
You'll be making a real difference to our customers lives every day.

More about you


To be great at what you do, you'll need to be able to get stuck in, knowing every day will be different.

This might mean one day you are working with a person potentially in crisis, the next you are building a bed for a new customer or participating in a resident involvement event or workshop.


The successful Housing Support Worker will ideally:

  • enjoy working with vulnerable people and supporting them to meet their goals.
- be able to build effective relationships with a wide range of people including customers and colleagues, with an ability to influence and negotiate.
- be comfortable with dealing with challenging conversations, remaining confident and firm, whilst being respectful and considerate.
- have the skills to listen to and recognise what it is that our customers really want and be committed to achieving the best possible outcomes.
- have good basic administrative skills and experience of keeping and maintaining accurate records.
- will understand the need for support planning, risk assessment and inspiring people to recognise and achieve their goals.
- have good resilience and an understanding of the issues faced by people living in supported housing.
- will be able to work effectively, without judgement, but with a strong sense of professional boundaries.

If you can tick these boxes, then you're the person for us

At the same time you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same


We will need to take up an [enhanced] Disclosure and Barring Check for this role
which we will do for you when you start.



What you'll get in return


We believe you'll have a job that makes you feel good about what you're doing and help us to make a difference to our customers' lives every day.

So in return for all your hard work, not only do you get a great salary but we also offer:

  • 26 days annual leave (plus public holidays) rising to 29 days after 3 years service.
  • An additional day's leave on your birthday
  • Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
  • Annual 'Homes for Good' Reward.
  • Life Assurance Policy (up to 6x your annual salary)
  • Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
- 'Perks at Work' - access to 1000's of discounts online and in-store.

  • Employee Assistance Programme (EAP) providing friendly impartial advice on financial, health, work or mental wellbeing.
  • Free Parking at many of our Offices.
For an informal discussion about the role please call: Kris Smith on

Curo is an organisation with socia

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