Resident Associate

2 weeks ago


London, Greater London, United Kingdom The Property Recruitment Company Full time
Property Recruitment Company is pleased to be recruiting a Resident Associates for a North West London based BTR development. Our client is a well-established BTR provider.


Resident Associates are a pivotal member of the front of house team, ensuring that Residents receive an excellent service, the building is maintained and managed efficiently to a high standard.

The salary on offer is £30,000 per annum.

Shift Pattern:
Working 5 days out of 7

Main Duties:

  • Deliver the customer service strategy and standards
  • Increase resident satisfaction with service delivery
  • Deliver highquality resident services
  • Work closely with company wide colleagues to ensure excellent customer service
  • Encourage and support resident engagement

Qualifications, Skills and Experience:

  • Previous experience working in organisations providing market rent properties, travel & tourism or hospitality is essential
  • Strong experience working at business/private events would be beneficial
  • Previous experience of working in a team
  • Strong written and verbal English
  • Qualifications in Property or customer service would be advantageous
  • Previous experience of working and achieving targets
  • A good communicator with strong interpersonal skills, including the ability to listen
  • Wellgroomed and professional appearance
  • Passionate about customer service
  • Ability to build relationships and work collectively with colleagues
  • Demonstrable ability to think creatively and embrace new challenges daily
  • Goalfocused, positive and resilient with the determination to support in delivering exceptional outcomes for residents and communities


  • London, Greater London, United Kingdom Reed Full time

    Resident Services AssociateJob Type: Full-timeLocation: LondonSalary: £28,000 per annumAre you passionate about delivering exceptional customer service? Do you thrive in a role where no two days are the same? As a Resident Services Associate, you will be the face of our front of house team, providing top-notch service and ensuring our building is a...


  • London, Greater London, United Kingdom Quintain Full time

    Job Ref:QUI1208Branch:Quintain Living Hub, Wembley ParkLocation:Quintain Living Hub, Wembley ParkSalary/Benefits:Competitive Salary and BenefitsContract type:PermanentHours:Full TimeShift pattern:Monday to Sunday 8am to 8pmHours per week:37.5 hours per weekPosted date:29/02/2024Closing date:17/03/2024Quintain Overview:Quintain is an award-winning mixed-use...


  • London, Greater London, United Kingdom PMR Full time

    PMR are seeking an enthusiastic Resident Services Associate to provide exceptional customer service to an existing build to rent residential development in East London.As the main point of contact with the residents, the successful postholder will be required to be polite, highly motivated and professional at all times.OVERVIEW Provide support to the...


  • London, Greater London, United Kingdom Phoenix Community Housing Full time

    Phoenix Community Housing is looking for a resident liaison advisor to join a unique and award-winning housing association. The resident liaison advisor's role ensures that customers receive all the information and support they need to manage the disruption caused when major or extensive works are carried out to their homes. You will work with colleagues,...


  • London, Greater London, United Kingdom FPMR Ltd Full time

    Assistant Resident Services Manager - Build to Rent PMR are seeking an enthusiastic Assistant Resident Services Manager to be part our client's on site team for their Build to Rent development in East London Responsibilities: Support the Senior Resident Services Manager (SRSM) in the safe management of the operations for the relevant BTR site. Support the...


  • London, Greater London, United Kingdom Novax Recruitment Full time

    Resident Engagement OfficerRedbridgeContract£19 UmbrellaWe are currently looking for a Resident Engagement Officer for a role in Redbridge. The postholder will focus on resident and community engagement in the provision on new Council homes. To assist in the provision of an efficient and effective resident engagement service, building the capacity of...


  • London, Greater London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit Resident Liaison Officers to work for a Housing Association. This will be on a temporary to permanent contract, working as part of the Planned Works team.Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed....


  • London, Greater London, United Kingdom Fawkes and Reece Full time

    A large Housing Association are looking to do a recruitment drive for experienced Resident Liaison Officers in the London Area, specific to:Croydon Hackney Kensington HarringeyDay to day duties: Maintaining good communication with all residents on site Dealing with complaints & keeping the customer up to date on their query Working closely with the contracts...


  • London, Greater London, United Kingdom Fawkes & Reece London Full time

    Resident Liaison Officer Salary: 30, ,000 Location: Enfield, London. Job Type: Permanent Resident Liaison Officer Required. Are you an experienced RLO who is searching for a new opportunity? There is an exciting new project underway in Enfield. Job Role: To manage the relationships between tenants / Clients / production teams and site management to...


  • London, Greater London, United Kingdom Newlon Housing Full time

    Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.Working closely with the Resident Involvement Manager and as part of the wider Service Improvement Team, you will support existing and new resident groups through the development and facilitation of specific...


  • London, Greater London, United Kingdom Page Personnel Full time

    Work for a leading and expanding housing associations. Competitive hourly rate with weekly pay.About Our Client:A leading Housing Association.Key responsibilities:Individual will be working at site full time during office hours of 9am to 5pm, will be responsible for managing the health and safety of the building, conducting health and safety reviews/reports,...


  • London, Greater London, United Kingdom YMCA Full time $62,400

    Residence & Business Office Administrator Employment Type Full-Time Job Category Borough Brooklyn Location Salary: $62,400 Annually The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers...


  • London, Greater London, United Kingdom Page Personnel - UK Full time

    Work for a leading and expanding housing associations. Competitive hourly rate with weekly pay.About Our Client:A leading Housing Association.Key responsibilities:Individual will be working at site full time during office hours of 9am to 5pm, will be responsible for managing the health and safety of the building, conducting health and safety reviews/reports,...


  • London, Greater London, United Kingdom Roughan & O'donovan Full time

    Roughan & O'Donovan (ROD) is looking to recruit a senior resident engineer for a 36-month, fixed-term contract role on the Narrow Water Bridge Project in Co. Louth. About the role As a senior resident engineer on the Narrow Water Bridge Project, you will be part of the site-based team responsible for the supervision of the construction of the Narrow Water...

  • Resident Engineer

    2 weeks ago


    London, Greater London, United Kingdom Wates Group Full time

    About the Job PositionWates is presenting a fantastic opportunity for a skilled Resident Engineer, specializing in mechanical/electrical tasks, to be part of our team, based on-site at our esteemed client - JLL. Your main responsibility will be to carry out planned preventative maintenance and reactive works on building plant, equipment, and systems, while...


  • London, Greater London, United Kingdom PHOENIX COMMUNITY HOUSING Full time

    We have an exciting opportunity for a resident involvement professional in our Resident Involvement & Wellbeing team. You will be responsible for leading and project managing resident involvement, engagement, liaison, and consultation events, promoting, and facilitating the active involvement of residents. This will include delivering Summer Fun and Equality...


  • London, Greater London, United Kingdom The Hyde Group Full time

    London BridgeUp to £30,000Hyde is looking to recruit a Resident Engagement Officer.Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows...

  • Leasing Associate

    2 weeks ago


    London, Greater London, United Kingdom Collins Property Recruitment Full time

    A leading Build to Rent operator is seeking a Leasing Associate for a new BTR scheme in London. This role is a full-time, 12-month fixed-term contract based in the City, with 5 days over 7 to be worked. The salary is up to £40,000 per annum plus a discretionary bonus. The role:The Leasing Associate will be based on a new BTR development in the City of...


  • London, Greater London, United Kingdom Pinnacle Group Full time

    Resident Liaison Officer (2532):Overview:Ref:2532Salary:4 days per week (25hrs) 9am to 3pm. Flexibility with working hoursLocation: United Kingdom England Greater London LondonContract Type:PermanentPosted:11 May 2023Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure...


  • London, Greater London, United Kingdom Marriott International, Inc. Full time

    Job Number Job Category Rooms & Guest Services Operations Location Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Implements high standards for all aspects of life-safety,...