Professional Services Consultant

1 week ago


Fleet, Hampshire, United Kingdom Barclays Full time

Professional Services Consultant

London, Fleet, Northampton


As a Professional Services Consultant, you will be responsible for the end-to-end implementation and associated advice of Payment Solutions for our Clients.

Additionally, you will be advising clients on the wider Payment solutions provided by Barclaycard. You will be involved in the technical hands-on installation, configuration and testing of all Multichannel Payments solutions utilising numerous customer interaction devices (e.g. POS, PED, Internet and Mobile) through to a processing engine and transmittal to an Acquirer and/ or scheme.


Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.


Working Flexibly


We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?:

  • Demonstrating market knowledge including current trends and competitor offerings
  • Delivering and completing assignments acting as a customer's technical point of contact for the duration of the project
  • Articulating Customer requirements into functional design and specification documentation and subsequent technical notes
  • Delivering an assignment including initiating contact with the Customer taking responsibility for assignment planning, costing budget and resource management
  • Timely and accurate recording of Customer interaction using appropriate systems
  • Understanding to a technical level the interfaces of our products and services and be happy to discuss these with Customers and Prospects

What we're looking for:

  • Educated to degree level or with equivalent experience
  • Familiarity with Microsoft Windows and Unix/ Linux
  • General Payments Industry knowledge
  • Client facing and training experience, not necessarily in an IT environment

Skills that will help you in the role:

  • Experience of EMV specifications.
  • Experience of APACS specifications
  • Experience with acquirer and schemes accreditations
  • Commercial acumen

Where will you be working?

In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links.

With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.


Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.

We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton.

Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.

Situated in the heart of Fleet, Logic house is easily accessible by both public and personal transport. Located less than 5 minutes' drive from the M3.

Parking is provided for permanent staff based at Logic House and regular trains arrive to Fleet with the train station being directly opposite the Logic House.

LI-Remote #LI-Hybrid
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