Current jobs related to Customer Service Advisor - Colchester, Essex - Call Assist

  • Customer Service Field Advisor

    7 days ago

    Colchester, Essex, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide customer service and support to...

  • Customer Service Field Advisor

    7 days ago

    Colchester, Essex, United Kingdom Randstad Full time

    Job Title: Customer Service Field AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide customer service and support to...

  • Service Advisor

    2 days ago

    Colchester, Essex, United Kingdom Lookers Full time

    Service AdvisorColchester Land Rover is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key Responsibilities:Booking MOTs, services, and other...

  • Service Advisor

    2 days ago

    Colchester, Essex, United Kingdom Lookers Full time

    Service AdvisorColchester Land Rover is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key Responsibilities:Booking MOTs, services, and other...

  • Customer Service Field Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key ResponsibilitiesProvide customer...

  • Customer Service Field Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key ResponsibilitiesProvide customer...

  • Service Advisor

    1 week ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...

  • Service Advisor

    1 week ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...

  • Customer Service Travel Advisor

    3 weeks ago

    Colchester, Essex, United Kingdom Randstad Delivery (GBS) Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.Key Responsibilities:Provide excellent customer service and support to clients in the field,...

  • Customer Experience Advisor

    2 days ago

    Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Colchester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Experience Advisor

    2 days ago

    Colchester, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Colchester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Service Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other...

  • Service Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other...

  • Service Advisor

    6 days ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.Key ResponsibilitiesBooking MOTs, services, and other repair work for...

  • Service Advisor

    6 days ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.Key ResponsibilitiesBooking MOTs, services, and other repair work for...

  • Service Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...

  • Service Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Colchester Land Rover. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking MOTs, services, and other repair work for our...

  • Customer Service Representative

    5 hours ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Ardonagh Advisory. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Provide great customer service to...

  • Customer Service Representative

    60 minutes ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Ardonagh Advisory. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Provide great customer service to...

  • Customer Service Representative

    2 weeks ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    {"title": "Customer Service Advisor", "description": "Unlock Your Potential in the Insurance IndustryAre you looking for a career that offers a better work-life balance? Do you want to step into a role that provides opportunities for growth and development? Look no further!We are seeking a Customer Service Advisor to join our team at Ardonagh Advisory. As a...

Customer Service Advisor

3 months ago

Colchester, Essex, United Kingdom Call Assist Full time
Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident.

We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.


Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand.

Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.


With a proven formula and thanks to our team of employees tirelessly delivering an award winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.


Our core values are:

  • We work as a team
  • We are professional
  • We are proud of what we do
  • We are progressive and forwardthinking
  • We are fully committed to achieving the best for our customers and clients
  • We are passionate and enthusiastic


To help us to provide the very best service, we are looking for a Rescue Co-ordinator to join our Colchester & Sudbury offices.


Job purpose & Training:

  • Dealing with inbound calls from customers who require breakdown recovery on behalf of our brand and other partners.
  • There is no selling involved and you will not be cold calling.
  • Our training is 4 weeks of officebased learning plus 2 weeks live phone training with a mentor.
  • This training is fully paid.

Hours:
Permanent working hours will be agreed in the interview and those hours will commence after the training period. All employees have set shifts and working patterns.

  • Start date
  • February 2023.

Essential skills, knowledge & experience:

  • Competent in Microsoft Office user, including Excel, Word and Outlook
  • Excellent customer service skills
  • Excellent telephone manner
  • Excellent attention to detail
  • Previous telephonebased call centre experience ideally preferred but not essential

Benefits:

  • Extensive training coupled with an ongoing support and development program through a dedicated online development portal
  • 28 days paid holiday including Bank Holidays for fulltime employees
  • Opportunities for progression within the Company
  • Contributory workplace pension
  • Staff referral bonus scheme
  • NVQ's

Salary:

The salary is dependent on age:

  • 16 to 20
  • £6.83p/h
  • 21 to 22 £9.18 p/h
£9.50 p/h

This position is not commission based

Applications:
If you require further information regarding the position, please call Ben or Liann on

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types:
Full-time, Part-time, Permanent

Salary:

£6.83-£9.50 per hour

Work Location:
One location