Patient Administrator
6 days ago
Patient Administrator - 12 month Fixed Term Contract - Swindon, Wiltshire
TTM Healthcare are currently recruiting for a
Patient Administrator to join a
Endoscopy team based in Swindon, Wiltshire for a full time 12 month Fixed Term Contract.
The Unit is open Monday to Sunday and you will be working on a rotating Rota 37.5 hours per week.
The Role:
- Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
- Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
- Assisting in the completion of month end administrative procedures for the management team
- Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly
Requirements for the Role:
- Experienced working in a customer or patient focused environment
- Confident using Microsoft packages and other IT systems
- Strong communication skills, both written and verbal
- Attention to detail
- The ability to work independently and as part of a multi skilled team
Benefits:
We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy.
This is your place to access thousands of offers and discounts on a wide range of products and services relating to:
fashion, travel, eating out, technology, leisure and more.
- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Hybrid and flexible working opportunities
- Fantastic learning and development opportunities
- 24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peertopeer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Smart tech, Cycle to Work and thousands of discounts and cashback options
- Paidfor professional memberships and more.
Salary:
£20 - £22.5K
**TTM Healthcare Solutions is an Equal Opportunities Employer
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