Director, Financial Inclusion

2 weeks ago


Southampton, Southampton, United Kingdom Gaia Labs Full time

Role Number:

The people here at Apple dont just build products we craft the kind of wonder that hasrevolutionised entire industries Here on the Apple Store Online (ASO) team, we are responsiblefor Apples largest store.

Our main goal is to deliver a magical, personal digital experience wherecustomers can shop, buy and learn everything Apple, wherever they are.

In this role, you will lead a dedicated team responsible for managing the online storeEMEIA with a primary focus on revenue generation and performance management.

Yourmission will be to consistently surpass customer expectations by overseeing all aspects ofASO's EMEIA performance, while also identifying and cultivating opportunities for sustainablepartnerships and growth.

Ultimately, you will be instrumental in delivering an unparalleledownership experience for our customers while optimising the long-term success of ourbusiness in the region.

Extensive experience directly leading and developing teams within large eCommerce organisations including managing senior managers.
Significant eCommerce, Retail and commercial experience in a complex regional or global capacity.

Extensive local knowledge of consumers online behaviour in mature and emerging markets (researching, purchasing, support, etc) in addition to the digital payments and fulfilment landscape.

Proven knowledge of the functions and levers associated with a digital Commerce business, including the ability to interpret and enable business insight.

Develop strong collaboration within the Global Online functions to enable in-country success as the key point of contact for Apple in-region teams.

Exceptional storyteller as it relates to a broader business performance narrative, commercial strategy, or other business pitch, with comfort in a senior executive environment.

Drives the EMEIA regional online performance, and is accountable for ASO revenue as well as the coordination of Apple Retail commercial strategies and plans for each country.

You will be leading and delivering a best-in-class, customer focused digital commerce experience and go-to-market growth strategies.

Critical areas of responsibility for this role include in-region site leadership, retail revenue management, product and country segments as well as promotions management across the in the region.*Evaluate emerging opportunities against financial objectives and brand fit, build business cases, as well as handle execution and optimisation.*Develop data-driven insights and recommendations, to influence cross-functional partners on new pportunities.*Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Education & ExperienceBachelors degree in Business/Marketing related field or equivalent experience. MBA a plus. #

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