Night Manager

2 weeks ago


London, Greater London, United Kingdom Hyatt Corporation Full time

Job Title: Night Manager

Company: Hyatt Regency London Blackfriars

Summary:

As a Night Manager at Hyatt Regency London Blackfriars, you will enjoy a range of benefits including:

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays for you, your family, and friends from day one
  • Free meals on duty
  • 50% discount on food and beverages at selected Hyatt Hotels
  • Complimentary business attire laundering
  • Access to Headspace membership and Employee Assistance Programme
  • Continuous learning and development opportunities for career growth

Responsibilities as a Night Manager:

  1. Direct and oversee all night shift operations to ensure guest satisfaction and safety
  2. Check accommodations, greet guests, and handle special requests
  3. Maintain a professional and service-oriented environment
  4. Handle guest complaints, disturbances, and other issues
  5. Manage department employees and coordinate Front Office activities
  6. Participate in guest relocation decisions during overcapacity
  7. Complete nightly audit accurately and in a timely manner
  8. Collaborate with Housekeeping Department to enhance guest services
  9. Enforce fire-life-safety procedures and stay updated on new procedures
  10. Report any security concerns to appropriate departments

About Hyatt Regency London Blackfriars:

Located near Blackfriars station, Hyatt Regency London Blackfriars is a historical five-star hotel offering stylish accommodations, meeting spaces, restaurants, and a bar. The hotel is committed to values such as Empathy, Integrity, and Inclusion, making it a Great Place to Work Company.

Joining Hyatt means embracing diversity, equity, and inclusion. With a global presence across 76 countries, Hyatt values individuality and celebrates the importance of hospitality as a career.

Next Steps: Take the opportunity to become a Night Manager at Hyatt Hotels by applying today.



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