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Customer Service Advisor

3 months ago

Chessington, United Kingdom Reed Full time

Customer Service Advisor Position in Surrey

Company Overview: Our client is a prominent player in sales, marketing, and distribution within the UK food services sector.

Main Responsibilities:

  • Processing sales and sample orders on the ERP system
  • Addressing customer inquiries promptly regarding Stock Levels, Price, Delivery, and Lead times
  • Coordinating deliveries with customer warehouses
  • Preparing necessary documentation for goods transportation
  • Supporting the field-based sales team
  • Collaborating with other departments to meet customer needs
  • Handling general administration tasks

Required Skills and Experience:

  • Ability to perform well under pressure
  • Solid background in customer services
  • Confident telephone communication skills
  • Detail-oriented and organized
  • Proactive mindset and problem-solving attitude
  • Strong numeracy skills
  • Ability to work well in a team

Location: The office is situated in Chessington, Surrey, easily accessible by car, K2 Bus route, and Tolworth train station.

Details & Benefits:

  • Performance-based bonus structure
  • Generous pension scheme
  • Ample annual leave and bank holidays
  • On-site parking facilities
  • Discounts on company products
  • Comprehensive training provided
  • Standard working hours from Monday to Friday

If you are seeking your next career move in Customer Service with a supportive and dedicated team, we encourage you to submit your application today.