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Business Administration Apprenticeship
3 months ago
We provide professional and experienced electricians for work across multiple sectors. We specialise in emergency electrician services across Durham and Yorkshire for and on behalf of multiple insurance providers.
You will be responsible for the following:
- Administering and booking engineer diary's.
- Participate in continuous improvement and training.
- Provide excellent customer service in both written and telephone contact to both our internal and external customers.
- Assist with the team workflow and manage your time effectively, whilst delivering a prompt, polite and right first time service to our Internal and external customers.
- Create and update records on the inhouse management system accurately and safeguard customer data in accordance with the agreed policies and processes.
- Carry out other ad hoc admin duties.
Required knowledge, skills and behaviours:
- Excellent organizational skills and good time management with the ability to prioritize your tasks to meet deadlines.
- Ability to work at pace and as part of a team to achieve a team goal.
- Have a keen eye for detail to ensure accuracy of data.
- Excellent problemsolving skills.
- Resilient and able to learn from experience.
- Good communication skills (written and verbal) to deal with a range of stakeholders, both internal and external.
Job Type:
Full-Time
Salary:
£6.50 per hour
Schedule:
- 8 hour shift
- Weekend Availability on a 4/5 Week Rotation
- Holidays
Education:
- GCSE or equivalent (required)
- The successful applicant will complete and obtain a Level 3 Business Administration Qualification through Learning Curve Group.
You will be taught through:
- 46 Weekly 121 Sessions with your tutor
- 6 weekly hours of Off The Job Training
- The course is a 15 month programme
- More info can be found here )
Job Types:
Full-time, Apprenticeship
Language:
- English (required)
Work Location:
In person
Pay:
£12,675.00 per year
Schedule:
- Day shift
Work Location:
In person