Complaints Officer
2 weeks ago
Location:
Northampton
Contract Length:
Until 18/05/2023
Clearance:
DBS
Essential
- Educated to degree or equivalent significant relevant experience
- Excellent interpersonal skills and ability to work with diverse stakeholders, particularly the ability to work with officers at all levels across the organisation and external partners and stakeholders Experience of delivering excellent customer service to meet the needs of internal and external customers Extensive experience of working with customers who may have diverse needs and significant vulnerabilities Ability to effectively challenge, persuade, influence and negotiate with others at all levels, internally and externally, to support achievement of corporate customer service priority objectives
- Significant levels of ICT literacy and experience of using all Microsoft Office packages
- Maintain and promote the highest standards of data quality ensuring reliable, accurate and timely information is available at all times Ability to demonstrate a 'can do' positive attitude, working proactively on own initiative with mínimal supervision and also be an effective team member and able to work effectively with others
Skills:
- A high level of accuracy and attention to detail
- Ability to communicate effectively both orally & in writing to a wide range of people
- Ability to work as part of a team
- Good IT skills
- Previous experience in similar role
- Good organisational skills
Qualifications:
- 3 GCSE's, Grades A-C, or equivalent including English and Mathematics
- Relevant professional level qualification
Job Types:
Full-time, Temporary contract, Temp to perm
Contract length: 3-4 months
Salary:
£14.75 per hour
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (required)
- ICT: 1 year (required)
- Data protection: 1 year (preferred)
Work Location:
One location
Reference ID: 8079
-
Complaints Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom 4Recruitment Services Full timeComplaints Officer - Northampton (Temp Vacancy)Pay Rate:£12.03phFull-Time (37 hours)Job Purpose:Complaints Officer required with experience of coordinating and responding to customer complaints, must have excellent customer service skills and be able to work as part of the wider team NPH.This role is responsible for dealing with escalated complaintrequests...
-
Complaints Case Handler
2 weeks ago
Northampton, Northamptonshire, United Kingdom The Graduate Full timeOur client is a professional body for building engineers in the United Kingdom and overseas. Enabling a professional construction sector that works to create better, safer and more sustainable buildings that enhance people's lives.Complaints Case HandlerREPORTING TO:Head of Legal & Governance ServicesPURPOSE:Key responsibilities: Oversee day to day...
-
Housing Repairs Compliants Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Eden Brown Full timeLarge housing provider currently require a housing repairs complaints officer for an initial period of 6 weeks.Purpose of the role:Manage complaints for the Asset Management team. Be accountable and responsible for coordinating the investigation of all stage 1 and stage 2 complaints within the SLAs.Lead Officer responsible for updating all complainants fully...
-
Housing Technical Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Class1 Personnel Full time £27Job Title: Housing Technical Officer Location: NorthamptonshireOffice and Hybrid - community inspection work Rate of Pay: £26.92 per hour PAYE Working Hours: 37 hrs, Mon-Fri Type: 3-month Contract Class1 Personnel are recruitingfor our client based in Northampton (3-month contract) for a Housing Technical Officer. The main duties for the Housing...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Eden Brown Full timeLocal Authority in the search for a Housing Enforcement Officer. This is a Contract role based in Northamptonshire, initially for a period of 12 months.Here are the details of the position:***Job title:Housing Enforcement OfficerLocation:NorthamptonshireType: Contract***- Start Date: ASAP: Working Hours:37 hours per week:Work Arrangement: Flexible (Remote/...
-
Traveller Liaison Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Colbern Limited Full timeNCDTraveller Liaison OfficerNorthamptonContract£17.78 per hourOur client is looking for an experienced Traveller Liaison Officer.An exciting initial temporary opportunity has arisen to work within the Northants Traveller Unit (NTU) as a Traveller Liaison Officer (TLO).The NTU manages unauthorised encampments across the whole of Northamptonshire, for both...
-
Customer Experience Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Kier Group Full timeWe're looking for a Customer Experience Officer to join our Highways team based in Brixworth. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more.Location: Brixworth, NorthamptonshireContract: Full...
-
Housing Enforcement Officer
1 week ago
Northampton, Northamptonshire, United Kingdom Venn Group Full timePrivate Sector Housing Officer VacancyAgency Ref: 83211One of our local authority clients are looking to recruit a Private Sector Housing Officer on an interim basis, for initially 3 months.Location: Northamptonshire/ HybridType of Contract: TemporaryLength of Contract: 3 monthsHours: 37 per weekMain Responsibilities of the Role:Undertake a range of...
-
Private Sector Housing Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Eden Brown Full timeLocal authority in the Northamptonshire area are looking for a private sector housing officer for an initial period of three months, likely to be ongoingPurpose of the role: The main purpose of the role is to carry out property inspections under HHSRS.Complete and submit the teams performance data, government returns and assist with audit data for grants.To...
-
Housing Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Gi Group Full timeJob Description Job Title: Housing Enforcement Officer Location: Hybrid - 2 to 3 days per week in the office based in Northampton (NN1)Hourly Pay Rate: £30 to £35 (Umbrella) Hours: 37 per week Length of the contract: Initially 3 months with potential to go permanent Gi Group are now seeking to appoint an experienced Housing Enforcement Officer to our...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom GRANTROW LIMITED Full timeGrantrow Recruitment is hiring a position for Housing Enforcement Officer based in NorthamptonBenefits:20 days annual leave plus bank holidaysCompany pensionRewards AppWeekly payWell-being coach availableDetails:Salary: £30 per hour UmbrellaHours: Monday-Friday 37 HoursDuration: U to 6 monthsLocation: Hybrid - 2 days WFH subject to business...
-
Environment Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Service Care Solutions Full time £50A client within the Public Sector based in Northamptonshire is currently recruiting for an Environment Officer to join their team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority. The Role Key purpose of the role to undertake to...
-
Pensions Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Seven Resourcing Full timeSeven Resourcing are looking for a temporary Pensions Officer to work in Northampton with West Northamptonshire Council. This position is initially for a period of 6 months and is paying around £19.42 per hour (paid to you via an umbrella company).The role:At the same time, delivering this within the context of the Shared Service environment, contributing...
-
Gas Compliance Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Northampton Partnership Homes Full timeIt's an exciting time to join Northamptonshire Partnership Homes (NPH) as we expand and grow our business, whilst developing and improving existing services for our residents.We deliver housing services on behalf of West Northamptonshire Council (WNC), supporting them to deliver their housing strategy and ambitious development programme. We believe that...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Grafton Recruitment Full timeJob Title: Housing Enforcement Officer Location: Hybrid - 2 to 3 days per week in the office based in Northampton (NN1)Hourly Pay Rate: £30 to £35 (Umbrella) Hours: 37 per week Length of the contract: Initially 3 months with potential to go permanent Gi Group are now seeking to appoint an experienced Housing Enforcement Officer to our client based in...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Gi Group Full timeJob Title: Housing Enforcement Officer Location: Hybrid - 2 to 3 days per week in the office based in Northampton (NN1) Hourly Pay Rate: £30 to £35 (Umbrella) Hours: 37 per week Length of the contract: Initially 3 months with potential to go permanent Gi Group are now seeking to appoint an experienced Housing Enforcement Officer to our...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Care Managers Full timeA leading public sectororganisation is seeking committed and experienced HousingEnforcement Officer to join the Private Sector Housing Servicespart of the Housing and Communities Directorate in our clientoffice.JobTitle: Housing EnforcementOfficerContract Type:ContractAdvertised Salary: 30 35(Umbrella) per hourLocation:Hybrid (23 days in theoffice)Duration...
-
Housing Enforcement Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Grantrow Ltd Full timeGrantrow Recruitment are seeking a Housing Enforcement Officer based in NorthamptonBenefits20 days annual leave plus bank holidaysCompany pension Rewards AppWeekly payWell-being coach availableDetailsSalary:£30 per hour UmbrellaHours: Monday-Friday 37 HoursDuration: U to 6 monthsLocation:Hybrid- 2 days WFH subject to business needsResponsibilitiesUndertake...
-
Administrative Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom Ministry of Justice Full timeAdministrative Officer - CCBC £21,775Northampton:BackgroundEfficient administrative staff who strive to achieve the highest standards of customer service are crucial to the effective operation of the Courts, Tribunals and service centres within HM Courts and Tribunals Service (HMCTS). The National Business Centres (NBC) are one of the core elements within...
-
Trading Standards Authorised Officer
2 weeks ago
Northampton, Northamptonshire, United Kingdom West Northamptonshire Council Full timeAbout the roleWest Northamptonshire Trading Standards Service (TSS) are seeking a talented and qualified Trading Standards Authorised Officer for this post.The TSS is a well-regarded, statutory service, strategically placed within the council with a key role of protecting local consumers and legitimate businesses, we are committed to developing services in...