Head of Communications Building Safety

2 weeks ago


East Sheen, Greater London, United Kingdom Riverside Group Full time

Job Title:

A fantastic opportunity for a Head of Communications (Building Safety) is available at Riverside, a distinctive housing association dedicated to enhancing the daily lives of its customers.


Contract Type:
Fixed Term Contract

Salary:
£70,000 per annum

Working Hours:
Full time, 35 hours per week
Working Pattern:

Monday to Friday

Location:

London

If you resonate with our principles and are enthusiastic about creating a meaningful influence at Riverside, please make sure to attach your current CV and a cover letter.

At Riverside, we focus on potential rather than solely on skills and experience, so we urge you to apply even if you do not meet all the essential criteria outlined in the job description.

The impact you will have as a Head of Communications (Building Safety):

  • Supporting the Director/Assistant Director of Building Safety in devising and executing our strategic approach to Building Safety communication.
  • Leading the Building Safety Communications Team to ensure Riverside provides a top-notch, customer-oriented service to our residents.
  • Implementing a high-quality service that fully complies with all regulatory obligations, including the Building Safety resident engagement strategy and Communication Strategy for the Remediation of residential buildings.

About you:

We are seeking an individual with experience in overseeing a team within a customer service or safety environment, handling customer contacts, complex inquiries, complaints, dispute resolution, and communication.

Customer-centric with outstanding written and verbal communication skills, capable of engaging with all levels within the organization.

Demonstrates robust leadership and management competencies.

Able to effectively coach the team, empowering and enabling them to carry out their responsibilities.

Why Riverside?

At Riverside, we stand out as a housing association that goes the extra mile – enriching the daily lives of all our customers. For over 90 years, we have been rejuvenating communities and backing them by providing the necessary homes for a complete, gratifying, and rewarding life.

We manage a portfolio of over 75,000 affordable residential and retirement properties across the UK.

Our services span from supporting the homeless to social care, from employment assistance to retirement living. To uphold our mission, we need talented individuals like you.

Perks of working with us:

  • Competitive pay and a generous pension scheme
  • 28 days of holiday in addition to bank holidays
  • Flexible working arrangements
  • Investment in your learning, personal growth, and technology
  • A broad array of benefits

Diversity and Inclusion at Riverside:

We cherish diversity at Riverside. We nurture an environment where all individuals are valued, empowered, and listened to. Our dedication to inclusivity propels our achievements and enhances the lives of our customers and colleagues.

This position is part of our Ethnic Diversity guaranteed interview program. If you are Ethnically Diverse and demonstrate that you meet the minimum requirements for the role, you will be granted an interview.

Applications might close ahead of the deadline, so it's advisable to apply early to avoid missing out on this opportunity.



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