Bank Medical Records Clerk

2 weeks ago


Worthing, West Sussex, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We are looking to recruit to our team of bank members of staff to complement our existing Medical Records and Emergency Admissions teams to work at Worthing.

We need people who a able to work outside of normal office hours as Emergency Admissions work various shifts - 8am-5pm, 5-10pm, and 10pm-8am.

Medical Records is responsible for the maintenance, preparation and prompt delivery of patients' case notes for their outpatient appointments as well as the administration of emergency admissions to the hospital.


The post holder is responsible for the maintenance of the health records and the preparation, maintenance and scanning of patient case notes for outpatient and emergency and elective admissions.


Following the successful promotion of a number of staff, we are currently looking to recruit bank Medical Records Clerks to join the Medical Records Department at both the Worthing and Southlands Sites at University Hospitals Sussex Foundation Trust, these roles would be over all shifts as, at Worthing, Medical Records operates 24 hours a day.


Medical Records operates a 24 hour service across our current 3 hospitals sites; Worthing, Southlands and Chichester, and is undergoing many changes following the introduction of digital records, and more recently the merge with both Royal Sussex County Hospital & Princess Royal Hospital, to create the new UHSussex Trust.


We require applicants who are highly motivated, able to work under the pressure of deadlines, adaptable, quick to learn a variety of tasks, and possess good communication skills.


Knowledge of computer systems in addition to evidence of recent clerical experience is essential and working in a healthcare setting would be an advantage.

This can be a physical role involving the manual handling of case notes.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.


  • Communications and Relationship skills
  • To deal with enquiries in an efficient, polite and courteous manner, providing a caring and helpful service to patients, staff and the public.
  • Analytical and Judgemental skills
  • To establish the nature of a request for patient health records and process in accordance with office procedures.
  • To prioritise workload to ensure patient health records are available to clinicians when attending the hospital for treatment, within agreed departmental timescales.
  • Planning and Organisational skill
  • To facilitate the administration of the Emergency Admissions team, Elective admissions and Outpatient clinics by locating, preparing and delivering patient casenotes and related documentation to the wards, Accident and Emergency Department and designated outpatient clinics to agreed departmental timescales.
  • To participate in local rota arrangements for covering bank holiday duties as agreed with line manager.
  • Patient/ Client Care
  • To undertake to ensure the availability of the patients' health records in accordance with departmental procedures, maintaining accuracy and compliance of the system to facilitate a reliable and efficient access 24/
  • To send and receive health records to and from other designated sites as requested on a daily basis prioritising urgent requests
  • Policy and Service Development Implementation
  • To comply with all departmental procedures to ensure the provision of an accurate and consistent service throughout the department.


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