Bank Support Worker

1 week ago


Worthing, West Sussex, United Kingdom Recovery Lighthouse Full time

BANK SUPPORT WORKER (RECOVERY)


Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider.

As a Support Worker, at our centre in Worthing, the benefits are endless.
-
You will have endless job satisfaction, and make a difference to people's lives:


  • You can be a support system for others, and your presence will have a huge impact:
-
Your experiences as a Support Worker can shape who you are and the decisions you make in life


We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment.


The benefits of being a Support Worker in the team:

  • Supportive PDP
  • Training and development opportunities
  • Onsite parking

Main duties of the Support Worker:

  • Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
  • Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
  • Ensure clients observe the programme's rules and support the manager in investigating and taking action where these may have been breached including substance testing.
  • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
  • Assist in the daytoday operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
  • Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
  • Oversee and or conduct effective intake, assessment and discharge interventions.
  • Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
  • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company's QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
  • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
  • Assist in the transfer of individuals between agencies and services.

Essential criteria:

  • NVQ Level 2 qualification in Health and Social Care or equivalent.
  • Good organisational skills and time management skills.
  • Good verbal and written communication skills at all levels.
  • Ability to work on own initiative and as part of a team.
  • Competent within the demands of the role in Word, Outlook and Excel
  • Ability to undertake loneworking safely and effectively.
  • Ability to negotiate and influence effectively in terms of professional boundaries.
  • Ability to develop and review risk management plans.
  • Ability to express empathy and a nonjudgemental attitude with a calm, caring approach.
  • Capacity to handle intensive and pressurised situations.
  • Strong customer service skills.

Job Types:
Full-time, Part-time, Zero hours contract

Salary:
£10.50-£11.00 per hour

Benefits:

  • Free parking
  • Health & wellbeing programme
  • Onsite parking

Schedule:

  • Day shift

Work Location:
In person
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