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Client Migration Lead

3 months ago


London, Greater London, United Kingdom Eames Consulting Full time

Client Migration Lead - Fund Dealing and Custody

Join Global Bank in a crucial role as a Client Migration Lead for their multi-year transformation programme.

Tasks

  • Responsible for overseeing E2E migration activities of assigned clients
  • Identify and collaborate with account managers for allocated clients
  • Collaborate with account management to establish new rate cards
  • Prepare for initial client meetings by gathering background information
  • Lead client migration calls and offer a dedicated point of contact for clients
  • Own and guide clients through the migration journey
  • Engage with external parties as necessary
  • Conduct daily POD sessions and weekly client meetings to manage client migration activities
  • Work with Business Analyst to document current and future state fund dealing models per client
  • Contribute inputs to regular governance and reporting processes
  • Identify, own, and manage RAID items throughout the migration process
  • Act as a point of escalation for Pod team members
  • Take ownership of client migrations, managing delivery plans, and coordinating runbook activities

Key Deliverables

  • Drive client discussions on product offering and migrations
  • Develop detailed E2E migration plans per client, ensure execution, and track progress
  • Provide Pod Migration Status Reporting
  • Align Product delivery roadmap with client migration plans
  • Maintain a Client Migration RAID log
  • Ensure assigned clients are on-boarded and live in accordance with agreed plans
  • Complete Warranty Period and Handover to BAU as per agreed plans

Requirements:

Experience in Fund and Custody within Securities Services

Hybrid working arrangements

Eames Consulting is involved as an Employment Business for this opportunity.