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Store Operations Manager
2 weeks ago
Within this role you will provide outstanding Customer Service and support within your store, demonstrating at all times a positive customer focused attitude.
*Key Responsibilities- Achieving expected sales and profit targets within store to ensure Company profitability.
- Providing day to day management of the Sales Assistants which will include the organisation and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
- Providing training to all new and existing colleagues and coaching where necessary.
- Working Operational Managers to control resources in line with budgeted costs.
- Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
- Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
- Ensuring that Health & Safety standards are maintained at all times.
- Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.
- Previous experience in a customer facing environment delivering on direct sales.
- Strong leadership, mentoring and motivational skills with previous supervisory experience.
- Demonstrates the ability to stay calm and composed when dealing with difficult situations.
- Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.
- A full valid driving licence held for a period exceeding one year.
*Benefits
- Full-time / Permanent
- 39 hours per week during Monday to Friday 7.30am – 5pm (Alternate Saturdays 8am – 12pm)
- 25 days paid holiday (plus bank holidays)
- Attractive bonus scheme
- Training and uniform will be provided
- Free staff car parking
We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
Experience:
Customer Service: 1 year (required)
- Retail or
- Retail or
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
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