Housing Solutions Officer

7 days ago


Hereford, Herefordshire, United Kingdom GCS Recruitment Specialists Ltd Full time
Are you in search of a temporary yet fulfilling role? Look no further We're thrilled to offer an exciting position for our client based in West Midlands
who are looking to appoint a Housing Solutions Officer
for the 3 months ongoing, at the rate of £28 per hour umbrella

Job responsibilities

  • Carrying out Triage duties to quickly and accurately find out the circumstances of those asking the service for housing assistance and giving them advice about the options available to them.
  • Drawing up Personal Housing Plans for each client in your caseload. You will help them design a plan, which takes into account their particular circumstances, and help them put the plan into action to resolve their homelessness or threat of homelessness.
*Other duties connected to supporting applicants who are homeless or threatened with homelessness.

In order to successfully achieve all of the above we are looking for someone who can demonstrate:
*The ability to work under pressure in a quickly changing environment.

  • The selfmotivation to be a successful part of a hardworking team.
  • Patience and calm in difficult situations, being nonjudgemental and customer focused whilst having good negotiating skills.
*Have a good understanding of Part VI and Part VII of the Housing Act 1996 as amended and other relevant legislation as well as Council's Housing Allocations Scheme (HomePoint). *Have the ability to quickly develop a comprehensive working knowledge of the above relevant legislation to produce legally accurate decisions within legal deadlines.

  • Have a good understanding of the many and varied factors that impact upon homelessness, including issues such as domestic abuse, tenancy law and other relevant factors and the legal obligations on local housing authorities.
  • Experience of managing a large caseload of work.
  • An ability to write legal decision letters in a clear, concise and accurate manner.
  • A good track record of working with other agencies to seek to resolve problems with a multiagency approach.
  • A good understanding of the private rental sector in Herefordshire along with a good working knowledge of the benefits system.
Should your skills match the above please send through your updated CV.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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