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Lodge Service Advisor
2 weeks ago
We are searching for a charismatic and personable Lodge Services Advisor to join our brand new establishment Windmill Lodge, situated in the seaside town of Lytham St Annes.
This stunning new development offers dignified residential, dementia, and nursing care services as well as a Day Centre for those needing short-term respite.
As a Lodge Services Advisor, you will be responsible for:
- Being the main point of call for all new potential residents and their families.
- Effectively tracking every individual enquiry from the point of contact through to the final decision.
- Utilising a Sales and Marketing Plan to show how the occupancy target can be achieved and in what time frame.
- Regularly liaising with the Finance Department regarding new residents and their families.
- Working closely with the Lodge Manager to ensure that all information is effectively communicated.
- Ensuring that show suites are set up, always well maintained and in a presentable manner to Athena standards.
You will have:
- A proven track record with demonstrable success in sales
- Worked in a similar role for a minimum of 2 years
- Educated to GCSE standard or equivalent
- An understanding of the requirements and impacts of GDPR
- An understanding of the needs of residents and their families as well as experience in supporting them
Our employee benefits include;
- £300 refer a friend bonus
- Have your birthday off on us
- Excellent terms and conditions
- Reimbursed DBS cost
- Internal career progression opportunities
- Subsidised meals
- Pension Scheme
Rate of Pay:
£20,500 up to £35,000 (target-based earnings)
Hours of work: 37.5 per week, flexible to work some evenings and weekends.
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