Quality Assistant

1 week ago


Milton Keynes, Milton Keynes, United Kingdom The Bread Factory Full time
The Bread Factory is a Food Manufacturing bakery that makes deliciously crafted bread, cakes, and pastries. We are proud to craft products for our GAIL's bakeries, neighborhood grocery stores, restaurants, and more

As our teams grow, we are looking for our next Quality Assistant to join our Milton Keynes team.

Job Purpose
Support site Quality Manager with administration, information, and auditing against the Quality Management System and Customer codes of practice.

Working hours
Monday - Friday 8am-4pm

Every day is different at The Bread Factory, but here are some of the things you will be doing:

  • Manage the site document control system.
  • Raise, issue, and coordinate action for Supplier Nonconformances. We are coordinating with the Group Raw Manager/Technologist.
  • Be the key customer contact about specifications/artwork/labeling and associated technical queries on site.
  • Support in customer complaints & investigations and liaise with the relevant parties.
  • Provide information for periodic KPI reports.
  • Coach the teams in food safety and quality standards and requirements
  • Ensure nonconforming finished product is not released to customer and investigations are completed and closed out in accordance to QMS.
  • Manage product sample requests, microbiological, nutritional, and chemical testing samples and collections.
  • Carry out internal audits by the agreed site schedule.
  • Train updated quality system procedures and product information to relevant teams.
  • Conduct traceability audits and present them internally and to customers when required; including forward, backward, and mass balance
  • Deputise for Site Quality Manager.

Here are some key areas we think you can impact in this role:

  • Documentation up to date on logs and issued to relevant departments for use
  • Customer requirements met; questionnaires, required information, queries answered in a timely manner
  • Customer complaints are handled effectively and promptly.
  • Information required for KPI reports provided on time
  • Product analytical sampling completed to plan
  • Nonconformances completed with agreed corrective and preventive actions, root cause, and within agreed timescales
  • I am completing traceability and internal audits of the site schedule.

Our team tells us you will be a great addition if you

  • Good literacy and numeracy skills
- accuracy and attention to detail
- organized and good time management
- good written and verbal communication skills

  • Influencing and expectation management skills
  • BSc or above professional qualification in Food Safety or similar field (Desirable)
  • 3+ years of food manufacturing experience, preferably in a manufacturing environment.
  • Level 3 HACCP (Desirable)
  • Internal Audit Training
  • Proficient in Microsoft packages
What's in it for you?

  • Free products on the job
  • Familyfriendly policies such as enhanced maternity and paternity pay, and grandparents' leave
  • 50% GAIL's discount card and 40% off at The Bread Factory & The Flour Station Markets. As well as access to our benefits platform
  • 25 days holiday excluding bank holidays
  • 3 months career break with your job waiting for you when you return
  • Wellbeing benefits such as 24hour GP service, parties, Cycle to work schemes, and more


We understand that flexibility can offer productivity improvement to help you balance your career with your commitments and interests outside of work.

Please let us know if you suggest how we can make this role work for you.


We believe job descriptions are your daily to-do lists, and that's why our job adverts are a little bit about us and why we would like you to choose us.

If you are successful at our pre-screening stage, we can provide you with the full job description

JMK24

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