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Receptionist

3 months ago

Ongar, Essex, United Kingdom Primary Care Careers Full time

About the Role:


Ongar Health Centre has a fantastic opportunity for a receptionist to join our team on a part-time basis for 15.


5 hours per week to work:

  • Monday 13:30pm 18:30pm
  • Tuesday 13:30pm 18:30pm
  • Friday 08:00am 13:30pm

The main responsibilities of the role include:

  • Assisting and directing patients.
  • Making appointments via telephone and face to face.
  • Dealing with queries and requests for information from patients and clinicians.
  • Advising patients of practice procedures.
  • Registering new patients.
  • You will have excellent communication skills with a clear and polite telephone manner.
  • You will work in a polite, confidential, and discreet manner, respecting patients at all times.
  • You will have experience of working with the general public, being sensitive and empathic in distressing situations.
  • You will be confident to work as part of a team and be able to think on your feet independently.
  • Strong IT and administration skills.
  • Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
  • Experience of working in primary care would be preferred but full training will be given.

About Us:

Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.

Supporting your work life balance and professional development is important to us, we can offer the following benefits:

  • Supportive and friendly environment
  • Flexible working hours
  • Peer support
We use SystmOne clinical system and are rated Good with CQC.

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