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Caseworker
3 months ago
Job Title:
Caseworker - Money Management Service Job Scale: Pt
20 Hours:
37 hours per week (core hours 8.30am 4.30pm)
Base:
Coventry (but covers the Coventry & Warwickshire areas)
Job Purpose:
To work within the Money Management team to provide a high quality service for a caseload of vulnerable clients aged 18 years and over.
Using a person centred approach to support individuals to manage their finances.Reporting Line:
Money Management Senior Practitioner Key Activities and
Main Responsibilities:
The key principle behind this role is for the Caseworker to progress all matters in relation to a clients case with direct support and guidance from a Senior Practitioner.
The Senior Practitioner will maintain responsibility for all casework delivered by the post holder.The Caseworker will provide support to the team by working with clients and other stakeholders including: 1. Supporting the management of new and existing clients to ensure benefits are maximised, claimed, reviewed and correct 2. Preparing background work to attend appeals where appropriate 3.
Meeting with new clients in the community, to work with them and their carers to ensure they are able to continue with their chosen lifestyle but within their individual budget 4.
Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships in a timely manner to avoid over or underpayments to the client 5.
Ensuring all data is recorded in an accurate, appropriate and timely manner adhering toGDPR legislation 6. Capturing data for chargeable services 7.Managing and prioritise own tasks 8. To comply with and keep up to date with changes to legislation relating to Appointeeships and benefits 9. To undertake appropriate training and personal development as required for the role 10. To adhere to all AUKCW policies and procedures 11.
To portray a positive image of the organisation both internally and externally 12. To undertake such other duties as may be reasonably required, consistent with the natureand grade of the role
