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Sales and Marketing Director

3 months ago


London, Greater London, United Kingdom Klaviyo Inc. Full time
We are looking for a talented Director of Sales to join our fast-growing Klaviyo Sales organisation.

Reporting to our VP of Sales, EMEA, you'll be responsible for leading a sales team focusing on the Mid-Market segment.

This includes hiring, training, forecast management, performance analysis, and day-to-day coaching/ talent development.

Our team is growing incredibly fast and the ideal candidate will have a strong track record of building high performing sales teams in a fast-paced environment.

Developing and guiding the team through all of our Mid-Market initiatives in EMEA
Shaping ongoing strategy for the Mid-Market segment from a long term perspective to daily practical improvement
Collaborating closely with colleagues across the business but particularly within the sales leadership team, our marketing function, and partnerships to identify key trends and opportunities
Accurately forecast and model monthly, quarterly, and annual sales
Thorough career planning and mapping building the foundation for the future growth of our sales team members as we continue to grow and evolve
Introducing new tools and processes into the workflow, as well as optimising on existing tools and playbooks, and helping the team to adapt to change and adhere to best practices

You will need to ensure team morale remains high, people feel energised by their work, and we maintain a high standard for performance.

Setting both quantitative and qualitative goals and targets for the team to both hit business goals as well as support career development within the team.

You will focus on the quality of work, then learn how to do it faster, frugally, and more efficiently but never compromising on the quality.

Working closely with the sales leadership team you will provide thought leadership and strategic direction on our Mid-Market segment within EMEA
Working cross functionally you will collaborate radically across all functions but particularly ops and enablement, marketing, partnerships and success both here in EMEA and in the US
Inspire and coach AE Managers and AEs, alike, to fulfill their potential and serve as the foundation for future generations of Klaviyos
Be able to understand and compile data, using it to support your strategic direction for the team. Data will be both external in the market and internal tracking team activity and impact. You will be able to clearly and concisely communicate key trends in data to your peers and key stakeholders
Proven second-line management experience ideally at a rapidly scaling software business. Minimum 1+ years leading Sales Managers
You will have experience of leading teams at enterprise level and within this ideally experience of leading a transition to enterprise from SMB / Commercial
A global perspective with proven success in developing and/ or nurturing a sales progression for your team
Ability to build relationships with internal (business development, marketing, ops and enablement partnerships, etc.) Track record of using data to inform decision making
Strategic mindset to define and execute sales strategies
Familiarity operating in a high-velocity and high-volumed sales environment
A deep understanding of SaaS and sales economics
Strong sense of ownership over annual and quarterly planning
Proficiency with tools such as Salesforce, Outreach, and Gong
Use of, implementation and understanding of sales process and methodologies
Experience with selling ecommerce focused solutions
Strong preference for familiarity with MEDDICC or other similar sales methodologies.
As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary caregiver leave (16 week secondary) and free books (yes, any books) LI-Hybrid
Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law
Base Pay Range in

Local Currency:
We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. Klaviyo is committed to a policy of equal opportunity and non-discrimination.

We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

We will never ask for payment, bank details, or personal financial information as part of the application process.