Pcn Care Coordinator

2 weeks ago

Peterborough, Peterborough, United Kingdom Jenner Healthcare Full time

To support the efficient running of the Practice by: Answering patient queries on the telephone at busy times, making and managing appointments, ensuring support to patients to enable them to manage their own health. Provide coordination and navigation support for people and carers from a contact list or defined patient list. Support cohorts of patients in collaboration with clinical team members. Holistically bring together patient care, linking to Social Prescribers and other non-GP Practice workers where required.


Key responsibilities Help people to manage their health needs through answering queries, making and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care using tools to understand peoples level of knowledge, confidence and skills in managing their own health.

Support the clinical team on the day with managing patient queries and appointments. Provide results over the telephone/pass urgent results to a Doctor. Utilising population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care.

Deal with personal tasks assigned to you within agreed service levels. Support patients to utilise decision aids in preparation for a shared decision-making conversation.

Holistically bring together all of a persons identified care and support needs and explore options to meet these within a single Personalised Care and Support Plan (PCSP), in line with PCSP best practice and based on what matters to the person.

Support people to take up training and employment and to access appropriate benefits, education, peer support interventions, accessing self-management where eligible, for example, through referral to Social Prescribing Link Workers.


Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other Primary Care professionals.

Support the coordination and delivery of MDTs within the PCN where required. Open and close doors at the beginning and end of the day. The performance of any other reasonable duties requested by the Doctors, Practice Manager/Lead or Line Manager.


Page 1 of 4 The following set out the key wider responsibilities of the Care Coordinator role: Work with the GPs and other Primary Care professionals within the PCN to identify and manage a caseload or defined list of patient contacts and, where required and as appropriate, refer people back to other health professionals within the PCN.

Raise awareness within the PCN of shared decision-making and decision support tools.

Raise awareness of how to identify patients who may benefit from shared decision-making and support PCN staff and patients to be more prepared to have shared decision-making conversations.

Confidentiality In the performance of the duties outlined in this role, you must act within the confines of the Data Protection and Confidentiality Policies of the organisation at all times.

You will be required to complete mandatory online training for this element of the role. As a business organisation, all such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of thePractice may only be divulged to authorised persons in accordance with the PracticePolicies and Procedures relating to confidentiality and the protection of personal and sensitive data.

Health and safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual and the Practice InfectionControl Policy and published procedures.


This will include:
Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. You will be required to complete mandatory online training for this element of the role. Actively reporting of health and safety hazards and infection hazards immediately when recognised.


Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of standards of cleanliness consistent with the scope of the job holders role.

Undertaking periodic Infection Control training (minimum annually). Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice Policies and Procedures, and current legislation.

You will be required to complete mandatory online training for this element of the role. Respecting the privac

  • Care Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Service Care Solutions Full time £26

    Chesterton, Cambridge , Cambridgeshire , England CB4 Community Pyschiatric Nurse Opportunity for a Care Co-ordinator to work within the Cambridge Locality Team, Based in Cambridge. The hourly rate for this role is: £26.00 Per Hour The team sits within the Cambridge Locality Team with the role predominately managing a caseload of diverse service users,...

  • Live In Care Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Helping Hands Full time

    Location: PeterboroughThe Role:Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.As a Care Coordinator you will manage and monitor...

  • Activity Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Gold Care Homes Full time

    About our Home:Rated OUTSTANDING, The Tudors offers first-class care for residents over 65. Set in the village of Stanground, only a few miles from the city centre and the delightful historical attractions of Peterborough, residents enjoy an ideal base to explore the surrounding areas. Each one of our residents benefits from unique, personalised care,...

  • Residential Care Worker

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Azalea Care Ltd Full time

    Have you thought about joining a newly established children home? Want to work for Azalea Care LTD?Azalea Care overview:Azalea Care is an exciting new company established in June 2021, initially supporting young people who have a learning disability. Our flagship home is in Peterborough. We will work with the majority of Local Authorities and Clinical...

  • Client Care Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom WSAudiology Full time

    Client Care CoordinatorHearCANADA está em uma missão para fornecer um Som Maravilhoso para Todos - e estamos compartilhando nossa paixão por fazer um impacto em SUA comunidadeEstamos à procura de um Coordenador de Cuidados ao Cliente multifacetado que irá apoiar o desenvolvimento de uma nova clínica em Peterborough, ON. Esta oportunidade permanente em...

  • Clinical Pharmacist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Boroughbury Medical Centre Full time

    Job summary The Clinical Pharmacistexperience at BMC Paston PCN differs from most practice experiences.At BMC we recognise the scope and potential of Clinical Pharmacists to be ableto see patients for a wide range of health conditions. The face of PrimaryCare is changing, and we will support and mentor our Clinical Pharmaciststhrough their CPPE Primary...

  • Activities Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Longhurst Group Full time

    Do you enjoy coordinating activities?If you can answer yes to this question, then we may have the role for you. In this brand-new position we're looking for an individual that can help support and coordinate exciting activities for our customers based in extra care homes across the Peterborough area.Working across our Extra Care services, this role will...

  • Home Care Training Co-ordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Helping Hands Full time £26,000

    Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a...

  • Activity Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Sense Full time

    About the roleAs an Activity Coordinator you will be responsible for leading activities across the adult social care provision. You will also be responsible for line managing a small team of Support Workers.Sense have a fantastic opportunity for an Activity Coordinator to join our team at our College in Peterborough. This is a permanent role working 37.5.You...

  • Dispatch Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full time £26,329

    Do you have experience of dispatching engineers / technicians to jobs? Are you looking to join a company that will offer the chance of future career progression? Our client based in Huntingdon is seeking an Dispatch Coordinator to join them on a full time permanent basis working a 40 hour working week Monday to Friday either 8am-4.45pm or 9.15am-6pm. You...

  • Care Facilitator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom One Way or Another Ltd Full time

    You will support the Business, Strategy and Infrastructure Manager in delivering business services for our clientResponsibilities1. To facilitate and coordinate all movements within the Home, including movements of staff, service users, contractors, visitors and professionals.2. To facilitate and coordinate staffing levels for care staff accounting for;...

  • Field Care Supervisor

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Daytime Healthcare Recruitment Full time

    Daytime Healthcare is working alongside a great Home Care Agency are currently looking for an experienced Field Care Supervisor to join their team.As the Field Care Supervisor you will be working alongside management and carers to ensure a high standard of care is being delivery to the residents at all times. To conduct Risk Assessments as part of the...

  • Recruitment Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Apollo Home Healthcare Full time

    Recruitment Coordinator job vacancy:Job details:Job RefJLAnnual SalaryUp to £25,000 per annumLocationPeterborough, CambridgeshireWork PatternsFull Time, Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Days,Driver RequiredNoJob description:Are you an experienced recruiter, looking to move into an in-house recruitment role?Apollo Home Healthcare have an...

  • Treatment Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom WeCare Dental Surgery Full time

    Treatment Co-ordinatorWeCare dental wants to hear from you, are you interested in cosmetic dental treatments? Do you love dealing with patients, working alongside dentists? Do you want to help people achieve their dream smile?If you answered YES then please do get in contact with us.We currently have 2 practices in popular locations of Peterborough.We are...

  • Care Co-ordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Fuchsia Homecare Peterborough Full time

    Salary: £27,000 per yearHours will be Monday to Friday 08:30 - 17:00 with some evening and weekend availability to undertake field-based duties as needed - Care Co-ordinators are also required to participate in the out-of-hours on-call as part of a rolling rota with additional payment for this. You will need to be experienced within the care sector and...

  • Senior Shipping Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Caterpillar Full time

    Join Our Team as a Senior Shipping Coordinator at Caterpillar Inc.Interested in shaping the world and making a difference? At Caterpillar, we are more than just co-workers - we are a global family dedicated to creating a better future for all. Come be a part of our team of problem solvers and innovators who are committed to building sustainable communities...

  • Butterfly Volunteer Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    This is a unique and exciting opportunity to be part of the development and implementation of a new volunteer led service to support end of life patients in the community.Head to Toe, the charity of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), has been awarded a 3-year grant to support patients receiving end of life care. This is a...

  • Technical Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Mott MacDonald Full time

    Who are we? Now working in the latest Asset Management Period, known as AMP 7, we are working towards delivering an approximate £1.3bn programme of work until 2025. Are you ready to join us as we aim to deliver the most exciting and innovative AMP we have ever seen? With over 800 projects being currently worked on, we certainly have our hands full to ensure...

  • Recovery Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Change Grow Live Full time

    Overview:Do you want to work for a caring organisation that believes in people?Do you want to make a difference?As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be.Responsibilities:With this role you'll be working as part of the Opiate Team in CGL Aspire Peterborough.The team...

  • Project Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Binnies Full time

    The Vacancy Binnies an RSK Group company is looking for a Project Coordinator to join our @one Alliance . What will you be doing as our new Project Coordinator? Based on site at Whitlingham, Norfolk you will be working within a designated Integrated Project Leader's team, you'll initially play to your strengths and experience to deliver within...