Director of Cloud Operations

1 week ago


London, Greater London, United Kingdom Fourth Ltd Full time

Director of Cloud Operations

Location: London

Hybrid working available (1 day in the office)

Contract: Permanent

Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people

As the Director of Cloud Operations at Fourth, you will be responsible for overseeing and maintaining the company's cloud infrastructure, ensuring its scalability, security, and reliability. Your primary focus will be on designing and implementing cloud strategies, managing cloud resources, and leading a team of skilled engineers to support our growing SaaS platform. Your technical expertise and leadership will play a crucial role in delivering a seamless and efficient experience for our customers and internal stakeholders.

The role...

  • Oversee and maintain the company's cloud infrastructure, ensuring scalability, security, and reliability.
  • Lead cloud technology teams, foster high-performing teams of cloud and database engineers through mentorship and coaching.
  • Design and implement cloud strategies for high availability, performance, and cost efficiency.
  • Ensure seamless integration of databases into cloud strategy, maintaining data confidentiality, integrity, and availability.
  • Enforce security measures and compliance standards.
  • Optimize incident response procedures, collaborate with cross-functional teams to mitigate risks.
  • Promote automation and DevOps practices to streamline processes and improve software reliability.
  • Collaborate with various teams, communicate cloud infrastructure status and improvements to stakeholders.

The ideal candidate...

  • Management of cross-functional teams for IaaS, PaaS, and microservice-based architectures.
  • Strong leader, team spirit, collaboration, and motivation through example.
  • Educational Background: Bachelor's degree in computer science, engineering, or a related field; advanced degrees are a plus.
  • Cloud operations and architecture within SaaS environments.
  • Management of database teams in cloud environments.
  • Public cloud platforms (Azure, AWS, Google Cloud) with provisioning, scaling, and optimizing.
  • Backup and disaster recovery strategies.
  • DevOps/Site Reliability principles, automation tools, CI/CD pipelines (Azure DevOps, Jenkins, Octopus Deploy).
  • Kubernetes and microservices environments.
  • Observability through metrics monitoring and logging solutions.
  • Personal Attributes: High attention to detail, commitment to delivering results, and a good sense of humour to foster a positive and enjoyable work environment.

Additional Beneficial Experiences:

  • Hands-on experience with Kubernetes for deploying, managing, and scaling containerized applications.
  • Knowledge of various database technologies (MySQL, PostgreSQL, MongoDB).
  • Familiarity with microservices architecture principles and design patterns.
  • Experience in architectural process documentation within the cloud and infrastructure domain.

Benefits

  • Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays
  • Flexible working Use our flexible working hours and hybrid working environments to manage it.
  • Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.
  • Laptop and equipment.
  • Healthcare expense claim tools
  • Like in life, at work we also want you to grow with certifications.
  • Annual meet ups
  • Enhanced parenting scheme
  • Cycle to work scheme and season ticket loan provided.
  • Pension and life insurance? Several, for you to choose what looks convenient.
  • On demand pay tools for you to be able to access salary even before the end of the month

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.

Job Types: Full-time, Permanent

Benefits:

  • Flexitime

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in United Kingdom, EC2V 8AS

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