Hotel Night Receptionist

2 weeks ago

Bruton, Somerset, United Kingdom The Newt in Somerset Full time

Hotel Night Host

40 hours per week over 4 days

£13 per hour plus tronc and fantastic benefits


We're on the search for a couple of experienced Night Receptionists to join our team, host our guests and ensure our hotel is safe and secure.


Your role

  • Our Night Receptionists are selfmotivated, have high attention to detail and can offer our guests a confident and personable service ensuring all their needs are looked after during the night. As this role also includes the safety and security of our hotel, the adherence of our SOPs and company policy are crucial, as well as previous Night Receptionist/Duty Manager experience.
  • Your key responsibilities include:
  • Hosting our guests
  • Payment handling
  • Feedback handling
  • Duty Management
  • Teamwork skills, problem solving skills and knowledge of Microsoft Office, MICROS and Opera PMS will be beneficial.

What we can offer

  • A positive workplace environment with opportunities to develop both personally and professionally.
-
Stay in shape with our complimentary use of our gym and wellbeing classes

  • Look after your wellbeing with complimentary access to our
    Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
  • Enjoy shopping in both our shops on estate and online with
    30% discount for all our colleagues and free delivery for any online purchases.
  • Discover
    exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
  • The opportunity to
    ensure your views are heard and shape the future of the business via our Employee Engine Room.
  • Complimentary
    garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
-
Complimentary meal whilst on shift, created
using fresh produce from our estate by our dedicated staff food chefs
-
We value your hard work and recognise your achievements through our colleague recognition programme
"Newt Awards" with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
-
Support from our
Employee Assistance Programme for both yourself and your family

  • A team that knows how to have fun with regular team engagement activities including monthly
    Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as
    Go-Karting and Wine Tasting, to name but a few.
  • Up to 30 days annual leave each year for our fulltime team

Where you'll be working - Our Hotels


Split between our two hotels, Hadspen House and The Farmyard, our reception team's main responsibility is hosting and honouring our guests throughout their stay with us.

Our receptionists are always on hand to offer expert guidance on the Estate and anticipate guest needs before they arise.


Who are we? - The Newt in Somerset


Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members.

Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication.

Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments.

Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.


INDHOTEL

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