Business Support Assistant

2 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Children's Trust Full time
Birmingham Children's Trust is going from strength to strength.

We are the largest provider of family support and social care services for children, young people and families in the country.

Our goal is to become a centre of excellence in both social care and family support.

By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to 'Outstanding'.


Business Support Advisor - 1 x Grade 2 Lancaster Circus

This post will be supporting CASS/MASH Service


There is a requirement for a Grade 2 BS Advisor who will contribute to the provision of an efficient, and consistent professional Support Service that meets the needs of the business.


The primary focus of this role will be supporting the CASS/MASH Team, assisting in the completion of strategy discussions ensuring the restrictive deadlines within the service area are being met and dealing with complex queries.

The relevant Job Description and Person Specifications for the roles are attached

You will be a 'can-do' person, who is passionate about high quality service delivery and performance.

You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:

  • An ability to support meetings, including the provision of note taking and recording of actions, as requested by the business
  • Attention to detail with an ability to work accurately e.g. literacy and numeracy
  • Ability to work on own initiative with a proactive approach to all tasks to ensure business objectives are met
  • An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multitask to cover other roles within the team
  • Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives

What you can expect from us:

  • Being part of a positive, supportive, 'can-do' service and wider Trust
  • We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
  • Career development opportunities
  • Regular development discussions

And some of the benefits of working for us, click HERE
for more about our offer

  • Mental health / emotional support 24/7 employee assistance programme
  • Hybrid model of remote working
  • 29 days holiday on joining, plus bank holidays. This increases to 32 days after five years' service, and then 34 days after ten years' service
  • Generous contributory pension scheme
Interviews will be held during February 2023

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