Service Designer
2 weeks ago
What you'll do:
Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing.
Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking / user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development – Training to support your career development and the skills demand within the company, certifications etc.We'd love to meet someone with:
Proven experience working across a service design process, autonomously with minimal supportAbility to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking 'why' Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the ability to balance competing views as part of the design process Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check)
Clearance or being eligible for this level of clearance It would be ideal if you also have:
Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Certification and/or qualifications in Service Design or Design Thinking Experience in running training around Service Design or Design Thinking Experience managing and leading high performing teams Experience working with various tools such as Miro, Mural, Teams, PowerPoint
-
Uiux Designer
2 weeks ago
London, Greater London, United Kingdom EXL Service Full timeOverview:EXL (NASDAQ:EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Full timeBrio Digital is currently assisting a Health Tech consulting firm that is seeking a service designer for a sizable project in the public sector.About the Job: In this role as Senior Service Designer (Contract), the selected candidate will be responsible for leading the design strategy for new products and services, ensuring a user-centric approach throughout...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom Financial Ombudsman Full timeService Designer Are you looking for a role that enables you to design innovative service solutions, optimise service delivery, and create exceptional customer experiences? Contract : Permanent Transformation Projects Enablement Manager Our permanent hybrid policy sees us all working at least four days across a fortnight in the office At the Financial...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom Isrecruit Full timeSign in to save Service Designer at ISR Recruitment . Senior Recruitment Consultant | ISR Recruitment Limited | You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom ISR Recruitment Full timeYou will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape ground-breaking digital transformation projects across a spectrum of vital digital...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom Alomundus Full timeJob Title: User Researcher at Alo Mundus- Conducting in-depth interviews, surveys, and usability tests to comprehend the needs, challenges, and behaviors of our users.- Creating service blueprints and customer journey maps to visualize user interactions effectively.- Utilizing research insights to brainstorm creative solutions for enhancing user experience.-...
-
Content Designer
2 weeks ago
London, Greater London, United Kingdom UK Civil Service Full timeJob summaryOpportunity to tell the story of how Ofgem works to protect energy consumers.�Ofgem is Great Britain�s independent energy regulator. Ofgem�s purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.�This is an exciting time to join our Content...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Full timeBrio Digital collaborates with a Health Tech consultancy searching for a skilled Senior Service Designer for a significant project in the public sector.Job Title:Senior Service Designer (Contract)Location: UK WideContract Duration: 5 MonthsRate:£575/day Inside IR35Service Designer Key Responsibilities:Design Leadership:Set the design strategy for new...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Full timeBrio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector.Job Title:Senior Service Designer (Contract)nLocation:UK WidenContract Duration:5 MonthsnRate:£550/day Inside IR35nNHS Experience is absolutely essential*Service Designer Key Responsibilities:nDesign...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Full timeBrio Digital is currently supporting a Health Tech consultancy that is looking for a contract service designer for a large piece of work in the public sector.Job Title: Senior Service Designer (Contract)Location: UK WideContract Duration: 5 Months.Rate: £575/day Inside IR35Service Designer Key Responsibilities:Design Leadership: Lead the design strategy for...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Full timeBrio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide Contract Duration: 5 Months. Rate: £550/day Inside IR35 ****NHS Experience is absolutely essential**** Service Designer Key...
-
Experience Designer- Researcher
2 weeks ago
London, Greater London, United Kingdom Parliamentary Digital Service Full timeGenerating insights into the users of our digital products and services, you will act as the customer's champion.We will look to you to guide the design process with skill and tenacity as you: plan, design and conduct wide-ranging analysis from briefs through to final reports build a high-performing culture that truly values user insights promote a...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Experis Full timeOutside IR35, Regular Travel, IT Service Design, Cyber Digital Transformation,My leading client is looking for a Service Designer with a focus on working on Cyber Security projects and you must be really keen on travel into Europe on a regular basis. You will must have experience of providing responsibility for the ownership and leadership of all service...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Experis LTD Full timeRole Title: Service DesignerLocation: London, UK (remote till Covid-19)Duration: 6 MonthsRate: £640 per day via umbrella companyBrief overview of the business areasCyber Education and Awareness is a key enabler in the roll out of the Bank's DevSecOps strategy, in particular supporting developers to be 'secure by design'. We want to reimagine how and where...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Brio Digital Limited Full timeDirect message the job poster from Brio Digital Lead Consultant - Let's Talk Data & AIHelping Businesses Build The Best Data Teams. Brio Digital are currently supporting a HealthTech consultancy who are looking for a contract service designer for a large piece of work in the public sector. Job Title: Senior Service Designer (Contract) Location: UK Wide...
-
Design Services Designer
2 weeks ago
London, Greater London, United Kingdom Optic Group Full timeJob Description CMF Designer - Colours Materials & Finishes - Contract - LondonOptic Group provide end to end innovative Design Services using cutting edge tools and technology to bring our clients ideas to life in CGI , 3D and immersive interactive experiences; We are highly skilled, experienced experts who have built a strong reputation as a trusted...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Financial Ombudsman Full timeService Designer Are you looking for a role that enables you to design innovative service solutions, optimise service delivery, and create exceptional customer experiences? Contract : Permanent Transformation Projects Enablement Manager Our permanent hybrid policy sees us all working at least four days across a fortnight in the office At the Financial...
-
IT Service Designer
2 weeks ago
London, Greater London, United Kingdom CBSbutler Full timeIT Service Designer (Service Transition Management)Location: Preston, Frimley or Filton (1 day p/quarter in office)Salary: £50,000 - £60, % Bonus + excellent bens.What you'll be doing - IT Service Designer (Service Transition Management)Designing Services for optimal availability via introduction of robust proactive service management processes and...
-
Service Designer
2 weeks ago
London, Greater London, United Kingdom Financial Ombudsman Full timeLooking for a fresh challenge? Explore our current job opportunities. If you come across a position that resonates with you, we encourage you to go for it.Exciting Opportunity as a Service Designer at Financial Ombudsman ServiceDo you aspire to design cutting-edge service solutions, enhance service delivery, and craft outstanding customer...
-
Assistant Retail Assistant
2 weeks ago
London, Greater London, United Kingdom Designer Exchange Full time £13Designer Exchange is the leading destination for buying, selling, and exchanging pre-loved designer accessories. This is a full-time on-site role as a Sales Assistant located in our brand new Flagship store in London located on the Brompton Road. As a Sales Assistant, you will be responsible for assisting customers, providing excellent customer service,...
