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Food & Beverage Shift Leader

3 months ago

Spalding, Lincolnshire, United Kingdom Profile Venues Full time

About us
Profile Venues is a multi-venue business in Boston.

We are customer-centric, fast-paced, social, and our goal is to shake up the local area with innovative and exciting customer-obsessed values and processes to turn every interaction into a memorable one.


Our work environment includes:

  • Regular social events
  • Onthejob training
  • Lively atmosphere
  • Company perks
  • Flexible working hours


Profile Venues is looking for Food and Beverage Server's to join our team We have a series of openings in our Boston locations.

Leading by example, you'll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant

This includes:

  • Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
  • Managing rotas so that we always have the right level of cover
  • Identifying and sharing best practice with team, including upselling effectively
  • Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
  • Dealing with customer complaints and managing performance within your team
  • Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we're exceptionally busy
And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're definitely the right fit for is

Qualifications:

Must be 18 years of age or older

  • As we are a hospitality led business, weekend availability is a must
  • Customers love to visit us during peak and holiday times, so you will need to be able to help us during school and bank holidays too
If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:

  • Previous experience in a fast-paced and busy F&B environment
  • Experience of driving revenue we can help you with training
  • A problem solver who can manage difficult situations well
  • A champion in delivering excellence in customer service with evidence of previous successes
  • Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site

Additional Information:
Profile Venues is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Job Types:
Full-time, Part-time, Zero hours contract

Part-time hours: 4-40 per week

Salary:
£7.49-£13.29 per hour

Benefits:

  • Flexitime

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Flexitime
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Tips

Ability to commute/relocate:

  • Spalding: reliably commute or plan to relocate before starting work (required)

Work Location:
In person