Learning Support Assistant

2 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Black Country Healthcare NHS Foundation Trust Full time
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Recovery College Learning Support Assistant_

Main area Lived Experience

2 x permanent. 1 x 12 month fixed term.

Town Sandwell, Dudley, Walsall and Wolverhampton

Grade NHS Band 3
Contract Permanent
Hours Full time hours per week


Using personal recovery and "lived experiences" of mental health challenges, the Learning Support Assistant role will provide empathy, peer support, practical assistance and encouragement to Recovery College students and prospective students.


The Learning Support Assistant will support and empower students to establish greater control over their lives and their recovery journey, helping to uncover strengths and recovery goals and identify aspects of life that will inspire meaning, hope, value and purpose.

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Post holders will be required to travel across the Black Country, working from Recovery College bases and community venues_

Main duties of the job

  • To establish supportive and respectful relationships with students accessing the Recovery College, maintaining professional boundaries at all times
  • To liaise with groups or individuals to promote the recovery college and support the enrolment process.
  • To share ideas about ways of achieving recovery goals, drawing on personal experiences and knowledge of a range of learning, coping, selfhelp and selfmanagement techniques and approaches
  • To support the delivery of a "meet and greet" provision at the Recovery College site/s including welcoming visitors and students, information giving, signposting, answering general enquiries and supporting the overall enrolment process
  • To participate in and support the delivery of Information and Guidance sessions, offering support to new students to attend where needed
  • To support students in the uncovering of their personal strengths, knowledge and skills and the identification of interests and aspects of life that will inspire meaning, hope, value and purpose
  • To support and empower students in the development of personal goals and short/medium term learning plans
  • To support and empower students in all aspects of their learning journey
  • To support and empower students to attend the Recovery College courses, groups and meetings

Working for our organisation


Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.


We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds.

Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience.

Knowing that every day you can help to make a positive difference to someone's life is a very powerful feeling.

We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this.

Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies.

We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it.


Detailed job description and main responsibilities

  • To support and empower students to be involved and/or coproduce all aspects of the Recovery College operations
  • To support and empower students in identifying and accessing community based recovery, learning, wellbeing and connecting activities
  • To provide information and signpost students to mental health, health and social care services
  • To collect outcome and experience data as required
  • To identify potential partnership working opportunities with community organisations such as the voluntary sector, charities, third sector and mainstream organisations
  • To promote the Recovery College across the Black Country Healthcare NHS Foundation Trust services and teams, supporting the Recovery College team in awareness raising and promotion
  • To participate in the delivery of Recovery College promotion within the Black Country communities
  • To codesign and codeliver classes and activities to Recovery College students in accordance with the ethos and quality standards of the College.
  • To participate in coproduction within the Recovery College.
  • To work to enhance the quality and ethos of the College in all aspects of the service development and delivery.
  • To positively promote personal recovery through the principles of CHIME model (Connect, Hope, Identity, Meaning, and Empowerment)
  • To undertake such other duties as may be determined from time to time within the general scope of the post.
  • To offer support to


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