Scheduler/planner

1 week ago


Northwich, Cheshire, United Kingdom Relish Care Recruitment Full time

Job Title:
Scheduler/Planner


Location:
Northwich, Cheshire


Salary:
£26,600 p.a. + benefits


This is a fabulous role working with a high quality domiciliary care business with an established customer and carer base.

Within this role you will be responsible for allocating the calls to the Carers employed within the business, as such you will need to be able to work with systems and able to multi-task well.


This is an ever changing environment so we are looking for an individual that works at pace, manages change and has a logístical and organised mindset.


A key part of this role will be directly managing the carer rotas for a group of carers who work in the community so relationship building and people management skills are essential.

You will also support in the smooth running of the office and work closely with the team to manage all enquiries and communications.


As a Scheduler/Planner this role will involve:

  • Completing Carer rotas ideally two weeks in advance
  • Speaking to clients and families about day to day operations
  • Updating the recruitment Team to ensure that sufficient carer staffing levels are in place
  • Competently scheduling care calls and managing timings and mileage
  • Managing carer holiday requests, appointments and availability
  • Ensuring that all policies are adhered to and that carer files are kept compliant to CQC regulations
  • Being part of the On Call Team as required

About You:

  • Ideally previous Scheduling or office coordination experience within a fast paced and peopleorientated environment
  • Can confidently converse with all members of the team
  • Be able to establish and maintain effective relationships with customers and carers
  • Develop and maintain high standards of care by ensuring policy and procedures are followed
  • Caring, kind and has an ability to work well under pressure
  • Can work to deadlines and enjoys a challenge
  • A multitasker who can work well alone on projects and as part of a team

Job Types:
Full-time, Permanent

Pay:
£26,600.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Work Location:
In person
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