Regional Membership Manager

2 weeks ago

Bristol, Bristol, United Kingdom Global Underwater Hub Full time
Job Description

About Global Underwater Hub (GUH)

The Global Underwater Hub (GUH) is a strategically focused, intelligence-led organisation aiming to transform the UK's underwater industry into one of the largest and fastest-growing industries in the country. GUH supports over 300 UK supply chain companies with global expertise essential for a successful energy transition and sustainable use of the world's oceans. The organisation has regional hubs in Aberdeen, Newcastle, and Bristol, as well as international partnerships in key markets around the globe. Our key sectors include offshore energy, renewables, defence, and aquaculture, with numerous partnerships across industry, government, and academia. The underwater industry is currently worth around £8bn to the UK economy and supports 45,000 jobs, with exponential growth forecast across the 'Blue Economy'.

Led and governed by industry, GUH represents, promotes, and supports all sectors of the underwater industry by providing companies with the market information, connections, and access to specialist expertise to ensure growth. Global Underwater Hub works in partnership with industry and the education sector to provide successful STEM initiatives, attracting the next generation of workers into the underwater industry and profiling opportunities for exciting, long-term careers in some of the most innovative organisations in the UK supply chain.

What You'll Be Doing?

At GUH, we're excited to have an opening for a Regional Membership Manager (South), a role central to our mission. The Regional Membership Manager's primary responsibility is to attract, retain, and grow the GUH membership in the South of the UK. This role involves developing strategic relationships and projects with existing and potential service users (members and partners) across the underwater industry sectors, particularly in the defence and offshore energy sectors, including marine renewables and floating offshore wind.

Key responsibilities include:

  • Develop and maintain strategic relationships with members and potential members in the region.
  • Manage day-to-day relationships with member companies, maintaining good open communications and securing partnership agreements with complementary service providers.
  • Promote the value proposition of membership and lead new business development, membership recruitment, and retention.
  • Manage and drive membership renewals and ensure full and proper maintenance of membership records and internal databases.
  • Secure new service users (members and partners) from across the respective sub-sectors and deliver appropriate partnership agreements.
  • Understand and fulfil the needs and expectations of the membership, implementing any required customisation or adjustment to GUH support and services.
  • Ensure that existing and potential new members' key drivers, organisation, and current plans are known, understood, and shared within the wider GUH organisation.
  • Support strategic initiatives and provide data gleaned from members to support business cases and initiatives.
  • Work closely with the Communications team to ensure timely, accurate, and informed communications, member engagement, and media management.
  • Collaborate with the market intelligence team and sector specialists to align strategies and provide data input from market intelligence gained via member companies.
  • Encourage collaboration within the global underwater community.
  • Other duties as directed by the Business Development Director or SMT.

Experience You'll Need to Apply?

  • Bachelor's degree or equivalent relevant experience in an operations, marketing, or business-related discipline.
  • Strategic and operational experience within relationship management.
  • Demonstrable relevant experience in a similar role/environment.
  • Knowledge and experience of underwater business environments across defence and energy preferred, but not essential.
  • Proven ability to interact and develop respect with a broad range of stakeholders and senior-level management.

Rewards?

  • Competitive Salary + benefits, depending on experience.
  • 32 days holiday, including bank holidays.
  • Private medical cover via AXA Healthcare.
  • Income protection cover.
  • Critical Illness cover
  • Death in service benefit.
  • Pension scheme.
  • An excellent opportunity for career growth and development.
  • A dynamic, inclusive, and collaborative working environment in a fast growing, exciting, £multi-billion industry

What's Next?

We have chosen to partner with our friends at ADLIB who are managing the recruitment process for GUH. As a B Corp, they are well-versed in attracting the best candidates that have the right skills and experience, combined with the desire to work for a business driven by purpose and a want to make a positive impact on society and the planet. Please note that any candidates that approach GUH directly will be forwarded to ADLIB for consideration.

Inclusion and Equality

Here at GUH, equal opportunity runs through every aspect of the business. We are creating an environment where a diverse mix of talented people want to work, do their best, and share in our journey for the long term. We're building a team that represents a variety of perspectives and backgrounds, as we believe that the more inclusive we are, the better and more innovative our work will be. We strive to be a workplace where everyone feels empowered and can be their authentic selves.

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