Client Relationship ManagerClient Relationship Manager

2 weeks ago


London, Greater London, United Kingdom FDM Document Solutions Full time

We wish to recruit a Client Relationship Manager with experience of managing jobs, contracts and service delivery to tight timescales and to high quality standards.

You will be confident explaining complex matters to clients whether face to face, in writing or on the phone, able to quickly understand new concepts and have a keen eye for detail combined with high productivity levels.

The role is to take responsibility for the management and workflow of a group of our existing clients and will be part of the team already in place.

The ability to set up and run complex projects in accordance with legislative and technical requirements, working to extremely tight deadlines
The ability to understand and create client specifications re handling and merging multiple data sets with differing requirements, coming from multiple sources, and convey successfully to the various teams internally
The skills to juggle multiple projects ensuring delivery on time, in budget and exceeding the client's expectations
The skills to manage long term contracts, ensuring contractual obligations are met, including monitoring and reporting on SLAs, KPIs etc both to the client and internally
A very good working knowledge of Microsoft Office, email and internet
The ability to be self motivated, extremely organised and able to motivate and help in developing others

If you have the relevant experience and wish to apply for this role please click on 'Apply Now' below or send your CV and covering letter to:
.STRICTLY NO AGENCIES OR PUBLICATIONS PLEASE.

Online Click on the title for the position you wish to apply for and complete the online application form.

Director, FDM Ltd, Unit 7, Segro Park Canning Town, 160 Bidder Street, London, E16 4ES.
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