Senior Service Administrator

2 weeks ago

London, Greater London, United Kingdom East Riding of Yorkshire Council Full time

An exciting opportunity has arisen to become a part-time Senior Children's Services Administrator covering the Business Support Team in Safeguarding, Assessment & Partnerships Hub.

The role presents a unique opportunity to join an ambitious service in a key role working towards delivering high quality services for children, young people and their families.

The Business Support Team provides additional support to children, young people and families.

This may be whole family support, addressing the individual needs of children and young people or providing advice and more general support through telephone or group-based activities.

The service is based in County Hall, Beverley.

The successful candidate will be enthusiastic and committed to providing a quality service, have a flexible approach and the ability to adapt to a changing environment.

To undertake this role successfully you need to be customer focused, able to work easily within a challenging environment, have excellent administrative and organisational skills and have the motivation and desire to achieve a high quality service.

You should be able to demonstrate effective use of a range of ICT systems/software packages.

You will have line management experience as you will have responsibility for administrators based within the Safeguarding, Assessment & Partnerships Hub who are also based in County Hall, Beverley.

A high level of customer service is required as is the ability to maintain confidentiality and deal with sensitive material.

You will be expected to ensure administrative processes are carried out accurately and efficiently by checking, verifying and authorising processes and provide reports on data and information for operational staff.

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

We remain committed to Signs of Safety as a practice framework, but this will be set within a much wider, values based, model of practice that clearly connects Signs of Safety much more clearly with the East Riding value base, and our overall approach to making and sustaining relationships with children, families and communities.

Having a well-developed practice model helps to create a common language for the service and enables everyone to understand how we go about doing the right things, in the right way and for the right reasons for children and their families.

This is a great opportunity to have an insight into the service area and the invaluable support we provide for families in the East Riding.

5 hours per week working on a 2 day, 3 day week rota.

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