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Sales Support Advisor
1 week ago
We have an exciting opportunity at a company located in Chesham for the role of Sales Support Advisor. This full-time, permanent position entails managing customer calls to provide quotes or address order inquiries.
The ideal candidate will possess strong communication skills and be comfortable engaging with customers over the phone. Additionally, they should excel at processing orders, handling administrative tasks, and nurturing client relationships.
We are seeking a versatile individual with an interest or background in sales, capable of multitasking efficiently and maintaining a flexible approach. This role is perfect for someone with good IT skills who thrives under pressure - an all-rounder.
Operating from Monday to Friday, this role requires work hours from 9am to 5:30pm with a one-hour lunch break. The salary for this position can reach up to £30,000, based on the candidate's experience.
Main Responsibilities:
- Provide excellent customer service to all clients.
- Answer and manage incoming phone calls.
- Accurately process customer orders, ensuring all necessary information is provided.
- Confirm payment terms and send purchase orders to suppliers.
- Handle customer complaints and inquiries about order status.
- Respond to sales enquiries and direct them to the appropriate personnel.
- Communicate with suppliers to obtain pricing and product details.
- Create customer quotations and oversee the sale process.
- Dispatch brochures, samples, and relevant materials to customers.
- Maintain filing and paperwork per company protocols.
Candidate requirements:
- Demonstrated ability to work effectively under pressure.
- Previous experience in sales or customer service is beneficial.
- Strong multitasking skills with a focus on accuracy and meeting deadlines.
- Proficiency in MS Office applications - Outlook, Word, and Excel.
- Customer-centric approach with a commitment to delivering exceptional service.
If you are ready to advance your career, consider Think Specialist Recruitment.
Think Specialist Recruitment is an independent agency specializing in support staff recruitment. Based in Hemel Hempstead, we serve the Herts, Beds, and Bucks regions, focusing on permanent and temporary placements in various fields such as administration, customer service, PA/secretarial, human resources, accountancy, finance, sales support, marketing, and IT Helpdesk/Support.
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