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Customer Service Practitioner Level 2

3 months ago

Woking, Surrey, United Kingdom My Learning Skills Full time

Customer Service Practitioner Level 2:

Customer Service Practitoner Level 2

18 months

Overview:

Jointing Tech:

UNIT 19, WOKING BUSINESS PARK, GU21 5JY

£299.60

Per Week

40 Hours
Per Week

Role and Responsibilities:

Customer Service

  • Reaching out to our prospects to build a working relationship and establish good rapport.
  • Resolving customer issues and collecting customer feedback for continuous improvements.
Data entry and document processing

  • Develop a keen eye for detail through handson experience entering data into spreadsheets and word documents, a highly transferrable skillset relevant to many job roles.
Supporting team members

  • Gain understanding of a variety of business processes by supporting team members in their duties.
Right from the start, we'll give you full training and great support, so you don't need any previous experience.

Benefits:

  • Monthly opportunities to travel down south with all expenses paid and 5star accommodation.
  • Great progression opportunities upon completion of the apprenticeship

Required Skills:

Communication IT Skills Able to follow procedures Punctual & reliable

Required Skills:


Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.

Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace.

As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success.

Successful completion of this apprenticeship gives you an accredited Apprenticeship qualification.

Required Qualifications:

Maths and English, GCSE Grade 4-9 or equivalent

Training:


Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.

Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace.

As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success.

Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2Apprenticeship qualification, with training how to:

Deliver high quality products and services to the customers of your organisation by dealing with orders, payments, offering advice, guidance, and support, meet-and-greet, sales, fixing problems, after care, and customer satisfaction.


Prospects:

An amazing progression route within a very successful company.

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Customer Service Practitoner Level 2

Jointing Tech

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