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Customer Experience Team Member

1 month ago

Manchester, United Kingdom ATG Entertainment Full time
Customer Experience Team Member - Seasonal - Manchester

Customer Experience Team Member - Seasonal

Are you great with customers, but looking for something a little bit different?

Do you have great availability starting in November and through the festive period (Christmas Eve through to New Year's Day)?

Do you thrive in a fast-paced, exciting environment?

Are you looking for a workplace which is fun, engaging and full of festive cheer?

If so, we are looking for fantastic people like you to help support our Manchester Venues over one of our busiest times of year as member of our Customer Experience Team.

Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate, and ambitious team, working in one of our unique venues with a busy programme of events.

If you have the skills to achieve our goals and an affinity for our values, we'd like to hear from you Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.

You do need to be aged 18+ for this position as this role may involve the handling and sale of alcohol.

Interested? Please click on the link to view our full Job Description.

 

Please note:

-This is a temporary position - starting approx. 11th November 2024 - 12th January 2025, future opportunities within the venues may be available.

-Shifts will be in daytime, evening and weekends and festive period availability is essential.

-Interviews will be held W/C 28th October & W/C 4th November

-If you are successful at the first stage, you will be required to attend an assessment day in venue. You will be required to bring your Right to Work document(s) with you at this stage. 

 

Essential Festive Availability:

Saturday 14th December

Sunday 15th December

Tuesday 17th December

Wednesday 18th December

Thursday 19th December

Saturday 21st December

Monday 23rd December

Tuesday 24th December

Thursday 26th December

Friday 27th December

Saturday 28th December

Sunday 29th December

Monday 30th December

Tuesday 31st December

Wednesday 1st January

Thursday 2nd January

Friday 3rd January

Saturday 4th January

Saturday 5th January

 

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk