Guest Services Advisor

7 days ago

Minehead, United Kingdom Butlin's Full time
Description
About the Role
The mainpurpose of the role is to deliver a fantastic service to our guestswhile they are enjoying their holiday with us. Here in GuestServices you will be mainly working back of house on ourtelephone-based system helping our guests have an altogether moreentertaining and fun break. You will be helping our guests curatetheir stay with us by giving advice about the fantastic productoffering we have and giving advice about our local area. We put thefun back in to our guests holiday so if things aren’t going to planwith their break, you will be helping our guests get things back ontrack by using your empathy and problem solving skills tounderstand fully what has gone wrong and ensuring that any jobs& feedback are logged then followed up with the guest. Withinthe guest services team, we also look after the check-in experiencefor all of our guests and meet some guests face to face to talkthrough anything, they may need helpwith.

Normal working hours:
We are currently looking for Full Time team tojoin us in Guest Services. Normal working will be a shift between9am and 9pm on our arrival days and any other day will be 9-5. Weare open 7 days a week so flexibility with days, start and finishtimes will be needed to ensure we can give our guests a greatexperience. 
KeyResponsibilities
We are looking forteam with great communication skills who enjoy helping people, Ateam player who supports your colleagues while they support you.You will need a great telephone manner including being confident atoffering solutions to our guests. We use different systems to logjobs and feedback for our guests so being confident on a computeris a must. 
AboutButlin'sAt Butlin’s, we’re all about fun,excitement, and adventure by the bucketload For over 80 yearswe’ve been delighting hundreds of thousands of guests each year,whether on a non-stop action family break or our epic Adult onlyBig Weekenders.

Ask any of our team, past andpresent, and one of the best things they’ll say about working atButlin’s is our culture We’re all about providing our guests withan Altogether More Entertaining and Fun Break, brought to lifethrough our three mighty values.
So, if you want a rolewhere you Create Smiles, where you aren’t afraid to Get Stuck Inand where the team genuinely Cares For Each Other – this could bethe perfect fit for you.

There has never been amore exciting time to join Butlin’s

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlins Full time

    Guest Services Advisor - MineheadDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlins Full time

    Guest Services Advisor - MineheadDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be...

  • Guest Services Representative

    1 month ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleThe Guest Services Advisor role is a fantastic opportunity to deliver exceptional service to our guests. As a key member of our team, you will be responsible for providing a warm and welcoming experience to our guests, ensuring their holiday with us is truly unforgettable.Key Responsibilities: Provide exceptional customer service to our guests,...

  • Guest Services Representative

    2 weeks ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    About the RoleThe main purpose of this role is to deliver exceptional service to our guests while they are enjoying their holiday with us. Here in Guest Services, you will be mainly working behind the scenes on our telephone-based system to help our guests have an alternative, enjoyable experience.ResponsibilitiesProvide fantastic service to our guests,...

  • Guest Services Advisor

    3 weeks ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    2 weeks ago

    minehead, United Kingdom Butlin's Full time

    Description About the RoleThe main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    3 weeks ago

    Minehead, United Kingdom Butlin's Full time

    DescriptionAbout the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    4 days ago

    Minehead, United Kingdom Butlin's Full time

    DescriptionAbout the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    6 days ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom CV-Library Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlin's Full time

    DescriptionAbout the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlin's Full time

    DescriptionAbout the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    3 weeks ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    5 months ago

    Minehead, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate...

  • Guest Services Advisor

    3 weeks ago

    Minehead, United Kingdom Butlins Full time

    About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their stay...

  • Guest Services Advisor

    2 weeks ago

    Minehead, United Kingdom Butlin's Full time

    DescriptionAbout the RoleThe main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...

  • Guest Services Advisor

    1 week ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate...

  • Guest Services Advisor

    1 week ago

    Minehead, Somerset, United Kingdom Butlin's Full time

    Description About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate...