Assistant Manager

2 months ago

Manchester, United Kingdom Trafford Leisure Full time

Assistant Manager - Various Locations Around Manchester 

Positions Available: 3

Trafford Leisure is on the lookout

Due to business development and growth Trafford Leisure is looking for outstanding people to join our team, in the role of Assistant Manager. We promise a challenging but rewarding role within a Community Interest Company (CIC) that would be adding real value to the Trafford and wider Greater Manchester residents.

Trafford Leisure is a community interest company, we exist to benefit the Trafford community and we are committed to being a responsible and sustainable employer.   We are the largest operator of sport and leisure facilities in Trafford, operating nine indoor facilities, one golf course and driving range and 31 outdoor football pitches, attracting over 2 million visits per year and employing a workforce of over 300 people. Our team support, guide and motivate people and communities to get healthy and be active and we want YOU to become part of our fantastic team.

This is a pivotal point in our evolution as Trafford Council invest millions of pounds into the 5 main indoor leisure facilities in Trafford over the next 5 years. The ambitious investment program will see the portfolio of centres transformed into fit for purpose, accessible, inspiring spaces under a new brand of  for future generations to come. Alongside this we need to ensure we have a developed a committed team across Trafford Leisure to allow us to continue delivering the best service to our customer to help create opportunities for them to move more and live longer, healthier, happier lives.

With this in mind, we are looking to recruit 3 x Assistant Managers for our Leisure Centres across Trafford Leisure.

 

The role

Our Assistant Managers play an integral role in leading and managing our centres both strategically and operationally with support from the General Manager.  It is a big challenge and isn’t for the faint hearted, you will be responsible for the day to day management and operation of the centre, working with the management teams to support and develop all areas of the centres programme activities.

We are looking for an experienced manager or team leader who is ready to progress to the next stage in their career.  Do you have high standards and a real passion for customer service delivery?

In this role you will be responsible for:-

  • Overall responsibility of the operational day to day running of the centre providing guidance and leadership to the Duty Managers and the team.
  • Working closely with the department managers to ensure these areas are managed effectively consistently to achieve optimum programme delivery.
  • Supporting the General Manager to manage the financial processes to ensure the centre is on target generating growth and stability to the business.
  • Provide support to the General Manager in managing the health and safety of the centre.
  • Creating a strong and highly motived team who are passionate about delivering high standards.
  • Supporting your General Manager to monitor and analyse key performance indicators to improve the service delivery of the centre.
  • Managing the development of people within your team, providing direction and support to unleash their true potential.
  • Coaching and training your team to ensure they are skilled and knowledgeable in all areas  of their responsibilities.
  • Supporting the General Manager in the creation of the Centres budget and financial management systems.

To be successful in this role you must have;

  • Recognised qualification in Leisure Management, Sports Development, or related subject.
  • Key holder and operational management experience preferably in a Fitness/Leisure environment.
  • Experience of planning, developing and delivering activities and programmes to maximise revenue streams and to provide excellent customer experience.

The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity and bringing Energy & Empathy into all ways of working.

Working Hours:            40 hours per week       

Primary Location:          Your primary location will be one of our Leisure Centres – as you can see from our location map of all the facilities that we manage, although you could be expected to work from our various sites across Trafford although we are happy to work flexibly with you.

What can you expect from us?

Our business is led by a small, passionate and professional group of individuals.  We work together to support and lead our dedicated teams across the organisation which despite its size and number of locations has a fantastic family feel.  As one of its strongest assets, we focus our attention on the people we employ, by providing training and continual development, only through this can we achieve the high levels of service and provision to our customers.

As well as training and development as a Trafford Leisure employee you will be rewarded with;

  • £31,000 FTE Annual Salary
  • A progressive, structured and supportive environment in which to work
  • Pension scheme
  • 32 days holiday, raising incrementally to 38 days after 5-years’ service, (including 8 bank holiday’s and 2 Trafford Leisure days)
  • Company sick pay
  • Health and Ride 2 Work schemes
  • Complementary Fitness Membership for you saving you up to £450 a year
  • Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year
  • 24/7 access to a GP
  • Employee health scheme – including Confidential Counselling
  • Employee Assistant Programme which as an employee could claim back up to £1150 per year of healthcare costs
  • Access to a Perks at Work scheme for discounts
  • Access to Manchester Credit Union for savings and loans

Equality, equity, diversity and inclusion (EEDI)

Equality, equity, diversity and inclusion is critical for the success of Trafford Leisure and the achievement of our vision. We aspire to being a diverse, inclusive and responsible employer as we recognise that having a diverse workforce is essential to bringing fresh ideas and perspectives to our organisation, so we particularly welcome applications from minority, marginalised and diverse groups, and we in turn promise a fair and unbiased recruitment process.

The Next Steps

We’re looking to appoint as soon as possible, so if this sounds like the perfect role for you, don’t delay, apply TODAY by completing an application form and attaching your CV

We do not accept speculative CV from Agencies and any CV’s received will be treated as a gift.

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