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Contact Centre Administrator

2 months ago

Sunderland, United Kingdom ATG Entertainment Full time
Contact Centre Administrator - Sunderland

Contact Centre Administrator

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.  

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.  

The Contact Centre Administrator reports to the Head of Contact Centre. In this role you'll provide a high-level of administrative support across the contact centre, enabling the smooth and successful running of the contact centre and excellent relationships with all stakeholders. You'll be a key contact for all contact centre queries, ensuring they are dealt with in accordance with ATG Entertainment's values and policies. This is a 25 hour per week role (Monday to Friday, 5 hours per day), and hours can be flexible between 8.30am - 6pm.

People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.

To Note: We reserve the right to close this role earlier than advertised.

Interested? Please click the link to view our full Job Description

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. 

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk