Hospitality Manager

4 months ago

Birmingham, United Kingdom Levy Full time
Hospitality Manager - Birmingham

Hospitality Manager - Birmingham City Football Club
  • 32,000 per annum
  • 5 out of 7 days per week
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
    • Entertainment discounts - up to 55% off cinema tickets
    • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
    • Travel discounts - Discounts with holiday companies such as TUI and Expedia
    • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

Levy are committed to delivering exceptional matchday experiences and top-tier service to our guests at BCFC. Our hospitality suites and event spaces offer a unique blend of sport, entertainment, and luxury, catering to corporate clients, fans, and special events year-round. We are looking for a dynamic Hospitality Manager to oversee and enhance the hospitality operations at St. Andrew's Stadium, ensuring the highest standards of service, while maximising revenue and customer satisfaction.
  • Lead and manage all hospitality services, including matchday operations, VIP experiences, and corporate events across 10 hospitality areas and 39 boxes
  • Supervise and motivate a team of 8 permanent hospitality staff and up to 260 casual staff members, ensuring efficient, friendly, and professional service at all times
  • Collaborate with catering, events, and event teams to create bespoke packages for clients, enhancing customer experiences
  • Manage budgets, staffing, and stock control, ensuring cost-effective solutions without compromising on quality
  • Monitor guest feedback and implement improvements to enhance overall service levels
  • Ensure all hospitality areas meet health and safety standards, as well as licensing requirements
  • Act as a brand ambassador for Levy, providing excellent customer service and ensuring that every guest has a memorable experience

About you:

  • Proven experience in a hospitality management role, preferably within a stadium, events, or large-scale venue setting
  • Strong leadership and communication skills, with the ability to manage a diverse team
  • Excellent organisational and multitasking abilities, thriving in a fast-paced environment
  • A customer-focused mindset with the drive to deliver premium service
  • Financial acumen with experience in budgeting and cost management
  • Flexibility to work weekends, evenings, and matchdays as required

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

  • Hospitality Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Levy Restaurants UK Full time

    About the RoleWe are seeking a highly organised and detail-oriented Hospitality and Conferencing Manager to join our dynamic team. As a key member of our hospitality and catering department, you will have the opportunity to refine your skills, learn from experienced colleagues, and play a crucial role in delivering exceptional service and events to our...

  • Hospitality Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hyatt Hotels Corporation Full time

    Hospitality ManagerAt Hyatt Regency Birmingham, we're evolving the future of the hospitality industry.We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries.Competitive Salary: £25,000 - £35,000 per annumGenerous Accommodation: Complimentary use of staff...

  • Hospitality Operations Manager

    2 months ago

    Birmingham, Birmingham, United Kingdom Levy UK Full time

    Job OverviewA key role within Levy UK & Ireland is available for a Hospitality Operations Manager, who will oversee and enhance the hospitality operations at St. Andrew's Stadium, ensuring the highest standards of service while maximising revenue and customer satisfaction.This role presents an exceptional opportunity to join a dynamic team, working in one of...

  • Sales Manager Hospitality

    5 days ago

    Birmingham, United Kingdom AuB Talent Careers Full time

    The Role: Sales Manager HospitalityLocation: UK role Office location DorsetSalary £55k + Bonus + Co Car or Car Allowance + Company BenefitsThe CompanyMy client is a global brand across a broad range of products predominantly in the outdoor recreational sector, they are now seeking a Sales Manager to join them in their hospitality business dedicated to...

  • Hospitality Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Levy UK Full time

    About the RoleWe are seeking a highly skilled and experienced Hospitality Manager to lead our hospitality operations at St. Andrew's Stadium, home of Birmingham City Football Club.This is an exceptional opportunity to join a dynamic team and be part of delivering world-class matchday experiences for corporate clients, fans, and special events year-round.As a...

  • Hospitality Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full time

    About the RoleWe are seeking a highly skilled Hospitality Operations Manager to oversee and enhance our hospitality operations at St. Andrew's Stadium, ensuring exceptional matchday experiences and top-tier service for our guests.As a key member of our team, you will lead and manage all hospitality services, including matchday operations, VIP experiences,...

  • Hospitality and Conferencing Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full time

    Job Title:Hospitality and Conferencing ManagerAbout Us:Compass Group UK & Ireland is a leading catering company with a vibrant sector, delivering legendary experiences in food, drink, and hospitality.Salary:£30,000 per annumJob Description:This role involves planning, coordinating, and delivering exceptional service at conferences, trade shows, corporate...

  • Hospital Operations Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job Title:Hospital Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Hospital Operations Manager to join our team at University Hospitals Birmingham NHS Foundation Trust. This is a senior leadership role that requires a strong background in healthcare management, with a focus on delivering high-quality patient care and...

  • Hospitality Assistant Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Hotel Du Vin Full time

    Are you looking for a challenging and rewarding role in the hospitality industry? Do you have a passion for delivering exceptional customer service and a strong work ethic? If so, we may have the perfect opportunity for you.We are currently seeking a Hospitality Assistant Manager to join our team at Hotel Du Vin. As a key member of our restaurant staff, you...

  • Hospitality Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom 14Forty Full time

    About the RoleWe are currently recruiting for a Hospitality Operations Manager to join our team at 14Forty in Rugby. This is a fantastic opportunity for an experienced professional to take on a challenging and rewarding role in a dynamic and fast-paced environment.The successful candidate will be responsible for overseeing all aspects of hospitality...

  • Hospitality Operations Manager

    1 month ago

    Birmingham, United Kingdom Levy Restaurants UK Full time

    Salary and BenefitsWe are offering a competitive salary of £30,000 per annum for this exciting opportunity.Job DescriptionWe are seeking a talented and passionate Hospitality and Conferencing Manager to join our dynamic team. As the face of Levy UK & Ireland's events, you will be responsible for delivering world-class service to tens of thousands of guests...

  • Hospitality Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Tonic Talent Full time £32,000 - £34,000

    Company OverviewTonic Talent is a dynamic and innovative company that offers an amazing opportunity for an up-and-coming mixologist to make their name in the industry.Salary and BenefitsWe offer a competitive salary of up to £34,000 per annum (including Tronc Tips), along with 40 hours/week, 1 weekend off each month, and Sunday and Monday days off.Job...

  • Sales Manager Hospitality

    4 days ago

    Birmingham, United Kingdom Aub Talent Full time

    The Role: Sales Manager Hospitality Location: UK role Office location DorsetSalary £55k + Bonus + Co Car or Car Allowance + Company Benefits The Company My client is a global brand across a broad range of products predominantly in the outdoor recreational sector, they are now seeking a Sales Manager to join them in their hospitality business dedicated to...

  • Hospitality & Conferencing Manager

    2 weeks ago

    Birmingham, United Kingdom Compass Group Full time

    Hospitality & Conferencing ManagerHospitality and Conferencing Manager - 12 month fixed term contract£30,000 per annum 5 out of 7 days per week Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at...

  • Sales Manager Hospitality

    5 days ago

    Birmingham, United Kingdom AuB Talent Full time

    The Role: Sales Manager HospitalityLocation: UK role Office location DorsetSalary £55k + Bonus + Co Car or Car Allowance + Company BenefitsThe CompanyMy client is a global brand across a broad range of products predominantly in the outdoor recreational sector, they are now seeking a Sales Manager to join them in their hospitality business dedicated to...

  • Operations Manager

    2 weeks ago

    Birmingham, United Kingdom Blue One Hospitality Management Full time

    **Role**: Operations Manager (40 hours per week) **Salary**: £35k -£40k per annum **Location**: Midlands Join our growing team and take advantage of our fantastic Operations Manager opportunity at **Blue One Group Ltd** We are looking for an **Operations Manager** to come and join our diverse team and support us with our growth plans. As the...

  • Hospitality Management Professional

    2 weeks ago

    Birmingham, United Kingdom Pertemps Network Catering Full time

    Pertemps Network Catering is seeking a talented Hospitality Management Professional to join their team. This role offers a competitive salary of $58,000 - $68,000 per year.In this position, you will be responsible for overseeing the day-to-day operations of the catering department. You will work closely with the Head of Civic Catering to ensure that all...

  • Hospitality Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Compass UK & Ireland Full time

    Job Title: Hospitality and Conferencing ManagerWe have an exciting opening for a highly motivated individual to join our team as a Hospitality and Conferencing Manager on a 12-month fixed term contract.About the RoleAnnual Salary: £30,000Working Schedule: 5 days out of 7Key BenefitsDental, optical, and therapy treatments through Medicash (includes...

  • Hospitality and Conferences Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Knights Full time

    About KnightsKnights is a dynamic and innovative legal and professional services firm that has achieved significant growth through its distinctive business model and culture. With over 1,350 colleagues across 26 locations, we offer a unique environment where professionals can thrive.We are now seeking an experienced Hospitality and Conferences Manager to...

  • Hospitality Management Lead

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full time

    About the Role: We are seeking a highly skilled and motivated Hospitality Management Lead to join our team.Company OverviewHilton Worldwide, Inc. is a global hospitality leader, committed to delivering exceptional guest experiences and shaping the future of the industry.As a member of our team, you will contribute to driving business growth, innovating...