In-Room Dining Waiter

3 weeks ago

London, United Kingdom The Langham, London Full time
In-Room Dining Waiter - London

In-Room Dining Waiter In-Room Dining

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for an In-Room Dining Waiter to join our talented In-Room Dining team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of In-Room Dining Waiter, your key focus will be to:

  • ensure all orders are delivered in a timely fashion and according to standards
  • be fully conversant with all the In-Room Dining menu
  • demonstrate excellent knowledge of food and beverage menus to guests
  • provide prompt, friendly and efficient service
  • personalise and engage with guests at every opportunity
  • maximise sales opportunities, upsell where appropriate
  • be responsible for ensuring bills are dealt with accurately
  • prepare amenities for guest rooms
  • prepare mise-en-place and ensure be prepared for service

Do you have? -

  • previous experience in a similar 5* environment
  • strong interest in food and beverage
  • flair, passion and a conscientious attitude
  • confidence, professionalism and engaging personality
  • ability to think outside of the box to surprise and delight our guests
  • excellent attention to detail
  • clear conversational English language, knowledge of foreign languages is beneficial

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

  • 28 days holiday including bank holidays 
  • meals on duty
  • uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
  • complimentary accommodation at other Langham Hotels
  • discounted accommodation at The Langham, London
  • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
  • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • pension plan
  • life insurance
  • eye test vouchers
  • cycle to work scheme
  • season travelcard loan
  • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
  • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
  • two staff parties per year and a number of colleague social and community events 

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Would you like to be a in such an iconic hotel? Then go ahead, apply

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