Spa Therapist

4 weeks ago

Broadway, United Kingdom The Lygon Arms Full time

Spa Therapist - Broadway, Worcestershire

Job Type: Part Time - Flexible Hours

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace. 

Spa therapist - What's in it for you?

  • £13.47 per hour
  • Part time hours available - 16, 24 or 32 hours per week
  • Annual service charge (circa 2,5k) (non-contractual)
  • Commision on sales
  • Meals included on duty
  • Employee recognition awards
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all food and beverage
  • Discount on spa treatment and products
  • Refer a friend incentive
  • Team social events, seasonal gifts and much more…

Aim of the Spa Therapist role

As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards

Responsibilities of a Spa Therapist

  • Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
  • Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
  • Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
  • Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
  • Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
  • Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.

Spa Therapist - About you 

  • Level 3 Beauty Therapy qualification is essencial
  • Proven experience in delivering high standards of face-to-face customer service and treatments.
  • You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.

Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience

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